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I grown up in an ever-changing environment, the tourism world . Travel agencies, Tour Operators then Hotels and with all of them I experienced new point of view to look at this magic world, testing also new technology innovations.
This makes me open to changes, new experiences and able to play out of the box.
Front Office Manager
Hotel and Restaurant Funtana Abbas - Sardinia, ItalyFront Office receptionMay 2018 - October 2018 · 6 months
Front/Back Office, Check in/out, Guest Relation, Problem Solving, Bar.
Sunshine Hotel and Sunshine Marine Lodge - Zanzibar Town, TanzaniaManagementJanuary 2014 - April 2017 · 3 years and 4 months
Reservations, Accounting, Reception, OTA, Contracts, Sales.
Professional Institute “Giancarlo Sismondi” for Touristic Services, Commercial and Graphic Design - Pescia, ItalySeptember 1995 - September 2000
1997 – 1998: Tour Operator Diploma (Score: 83/100); 1998 – 2000: Course for Incoming Services Offices (Score: 90/100); 1999 – 2000: Technical Diploma in Tourism Services (Score: 82/100).
ItalianNative or fluent100%
- Computer literacy
- Creative mind
- Energetic work attitude
- Fast typing
- Front desk experience
- Guest relation
- Honesty and loyalty
- Interactive and talkative
- Internet and Email
- Microsoft Office Package
- Passion for details.
- Problem solving
- Reliability, flexibility
- Responsible and loyal
- Social Media Marketing
- Soft skills
- Thinking out of the box
- Training Staff