Elena Paciaroni

Elena Paciaroni

Front Office Manager at Hotel and Restaurant Funtana Abbas
Lives in Telti, Italy
over 6 months ago

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I grown up in an ever-changing environment, the tourism world . Travel agencies, Tour Operators then Hotels and with all of them I experienced new point of view to look at this magic world, testing also new technology innovations.

This makes me open to changes, new experiences and able to play out of the box.

Experience

  • Front Office Manager

    Hotel and Restaurant Funtana Abbas - Sardinia, Italy

    Front Office reception
    May 2018 - October 2018 · 6 months

    Front/Back Office, Check in/out, Guest Relation, Problem Solving, Bar.

  • Reservation Manager

    Sunshine Hotel and Sunshine Marine Lodge - Zanzibar Town, Tanzania

    Management
    January 2014 - April 2017 · 3 years and 4 months

    Reservations, Accounting, Reception, OTA, Contracts, Sales.

Education

  • Tour Operator

    Professional Institute “Giancarlo Sismondi” for Touristic Services, Commercial and Graphic Design - Pescia, Italy

    September 1995 - September 2000

    1997 – 1998: Tour Operator Diploma (Score: 83/100); 1998 – 2000: Course for Incoming Services Offices (Score: 90/100); 1999 – 2000: Technical Diploma in Tourism Services (Score: 82/100).

Languages

  • Italian
    Native or fluent
    100%
  • English
    Professional working
    60%
  • French
    Limited working
    40%
  • Swahili
    Limited working
    40%

Skills

  • Accounting
  • Computer literacy
  • Creative mind
  • Energetic work attitude
  • E-tourism
  • Fast typing
  • Front desk experience
  • Guest relation
  • Honesty and loyalty
  • Interactive and talkative
  • Internet and Email
  • Microsoft Office Package
  • Negotations
  • Passion for details.
  • Planning/Organizing
  • Problem solving
  • Reliability, flexibility
  • Responsible and loyal
  • Social Media Marketing
  • Soft skills
  • Thinking out of the box
  • Training Staff
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