Elena Shatskikh

Elena Shatskikh

Director of Business Support Department at IBS
Lives in Porto, Portugal
over 6 months ago

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Highly-skilled, efficient, and proactive administrative professional with more than 10 years of experience in supporting business and managing of different types of project.

Diverse skill sets including, but not limited, to project management, budgeting and pricing, strategic planning, administrative support, client support, office support and documentation workflow.


  • Co-founder

    Nice MICE Agency - Porto, Portugal

    April 2018 - Now

    The main company's activities are the organization of corporate events and business trips for Russian-speaking clients in Portugal, administrative support of business and individual customers. We develop business tours, prepare corporate meetings, presentations, speeches. We come up with incentive programs for clients or your employees. We prepare and realize projects for training, corporate holidays, seminars, lectures. We create individual author's programs of development and personal growth in various spheres: a history of arts and architecture, gastronomy, winemaking, health and beauty, anti-stress techniques, sports events.

  • Director of Business Support Department

    IBS - Moscow, Russia

    April 2014 - Now

    Reporting to the First Deputy General Director. • Responsible for annual operating budget of 200 million roubles (3 million euros), ensures the adherence to budget parameters • Department’s strategy: develop of the department’s organizational structure, creation of the department’s team (25 employees), determination of key efficiency objectives and control over their achievement, participation in the development of the company’s five-year business plan • Setting up an offices, manage, control and development of regional centres • Provide administrative support to projects and contracts (execution of contracts, control over compliance with contractual obligations, formation and control over adherence to project budgets) • Maintain and development of relationship with vendors: IBM, SAP, 1C, Infor, EMC • Develop business processes and procedures which are regulating annual planning, monthly forecasting, internal control, management and project accounting in Division • All types and areas of office support and secretariat: management and control over activities designed to support operations of offices, their lease and renovation; secretariat and contact centre



  • Russian
    Native or fluent
  • English
    Professional working
  • Slovenian
    Limited working
  • Portuguese
    Limited working


  • Administrative support
  • client support
  • Project Managenet
  • Strategic event planning
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