Eliezer Selfin

Eliezer Selfin

Hotel Manager at Hotel Jaume I
Lives in Barcelona, Spain

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About me

I am a professional in the tourism sector, specializing in front desk. The last few years I have worked as Front Desk Manager with excellent results and look for a job of similar characteristics anywhere in the world.

Experience

23 years and 2 months

  • Hotel Manager

    Hotel Jaume I - Barcelona, Spain

    Management
    September 2016 - February 2019 · 2 years and 6 months

    Functions: Creation, training and consolidation of a new and competent team (all departments). Support for accounting, purchases, payments to suppliers and control of expenses. Management and solution of conflicts with clients and/or employees, personalized treatment with VIP clients. Revenue Management task to achieve the objectives imposed by the company (including extranets). Hiring with suppliers. Reason for change: Change of the company that manages the property.

  • Front Desk manager

    Hotel Urquinaona - Barcelona, Spain

    Reception
    September 2014 - September 2016 · 2 years and 1 month

    Functions: customer service, control of quality standards, employee training, conflict resolution, schedules, dealing with suppliers and partners, tasks of Revenue Management as the correct allocation of prices according to the relative situation of the countries of origin, level of own reserves, the state of the competition and the favourable ratings and comments in the different reservation platforms. Sales extranets management: Booking, Agoda, Expedia, Easytobook, etc. Reason for change: Professional improvement.

  • Front Desk Manager

    Hotel Moderno - Barcelona, Spain

    Reception
    May 2010 - September 2014 · 4 years and 5 months

    Functions: customer service, control of quality standards, employee training, conflict resolution, schedules, dealing with suppliers and partners, tasks of Revenue Management as the correct allocation of prices according to the relative situation of the countries of origin, level of own reserves, the state of the competition and the favourable ratings and comments in the different reservation platforms. Management of sales portals: Booking, Agoda, Expedia, Easytobook, etc. Reason for change: Transfer to group company.

  • Recepctionist

    Hotel Guitar Central Park Resort and Spa - Lloret de Mar, Spain

    Front Office reception
    March 2009 - May 2010 · 1 year and 4 months

    Functions: check in / check out, telephone service, customer billing, booking management, customer service and administrative tasks specific to the position. Reason of change: Professional improvement.

  • Account Manager

    Banco Pastor - Barcelona, Spain

    Account Management
    December 2007 - January 2009 · 1 year and 2 months

    Functions: commercializes the Bank products and services such as consumer loans, cards, loans mortgages, etc, for individuals and discount lines of promissory notes, credit policies, cards, renting, leasing, etc., for companies. Reason for change: Out of Business.

  • Junior Account Manager

    ING Direct - Barcelona, Spain

    Account Management
    August 2004 - June 2007 · 2 years and 11 months

    Functions: sells products and services of the bank as consumer loans, cards, mortgage loans, etc. Reason for change: Professional improvement.

  • Front Desk Receptionist

    Different Hotels - Lloret de Mar, Spain

    Reception
    January 1995 - January 2004 · 9 years and 1 month

    My professional experience dates back from 1995 to 2004, as a receptionist in different hotels in Lloret de Mar (Girona).

Education

  • Master in Hospitality Management and Restaurant Companies

    Ostelea - School of Tourism and Hospitality - Barcelona, Spain

    December 2015 - December 2019

    Master in Hospitality Management and Restoration, which aims to train professionals and managers who lead global business projects in the field of hospitality management, but from the necessary business perspective to be efficient in decision-making within this sector as globalized and dynamic, and not obviate the impact of new technologies.

  • Human Resources Management course

    Bellis School Center - Barcelona, Spain

    July 2011 - November 2011

  • Social Networking & Digital Marketing

    Barcelona Activa - Barcelona, Spain

    March 2011 - May 2011

  • Informatics Engineering

    Universitat Autònoma de Barcelona - Sabadell, Spain

    July 1999 - June 2002

  • high school

    Institut Sa Palomera - Catalonia, Spain

    September 1991 - June 1995

Languages

5 languages

  • Spanish

    Native or fluent

  • Catalan

    Native or fluent

  • English

    Professional working

  • Italian

    Limited working

  • French

    Notions

Personal information

Nationalities

  • Spanish

Date of birth

May 30th 1975

Skills

12 skills

  • Conflict Resolution
  • Director
  • Excelencia en el servicio
  • Fácil aprendizaje
  • Office manager
  • Proactif
  • Professional
  • Resolutiva
  • Teamleader
  • team managment
  • - Team spirit and leader
  • Teamwork
Connections
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Arisa Masuda
Enrollment Counselor at Vatel USA
Faiq Amram Daniel Fazal
Assistant Executive Housekeeper at karbla rayhaan by Rotana
Following
Renaissance Barcelona Hotel W Barcelona
W Barcelona
Barcelona, Spain
Meliá Hotels International
Other members
Pol Ventura Domingo
Barcelona, Spain
Luca Cerretani
Barcelona, Spain
Evelyn Pinos
Barcelona, Spain
View more
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