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About me
Involved, rigorous and organized, I have learned, thanks to my multiple experiences and my travels, to work with people from different cultures and to adapt myself to different environments. Client-oriented and a witness of the evolution of the sector, I am glad to join the Djibouti Palace Kempinski for new challenges to continue to develop my skills and competences in the luxury hotel industry.
Experience
4 years and 10 months
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Restaurant Manager
Djibouti Palace Kempinski - Djibouti
F&B ManagementJanuary 2021 - Now · 3 years and 3 monthsRest like a sultan in the best hotel of the Horn of Africa, where elegance meets oriental luxury, in a destination full of wonders. Awaken from our comfortable beds and enjoy an impeccable panoramic view of the beautiful Gulf of Tadjourah
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Assistant manager
Kempinski Grand Hotel Riga - Riga, Latvia
Secretary / Executive AssistantJanuary 2019 - April 2019 · 4 monthsI managed set-up and service in the restaurant. I wrote recommendations for an opening of a new restaurant. I am working on a internship report regarding Experientially Hospitality. • Creative and proactive in the opening of a new outlet. • Trained new employees and trainees. • Wrote a dissertation on Experiential Tourism. I learned how to train staff, this experience allowed me to affirm my management style, out of 7 employees trained, 4 of them had evolved within the hotel.
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Waiters
GROUPE CANATELLA - Nice, France
F&B serviceJune 2018 - August 2018 · 3 monthsI assisted the waiting staff during set-up and service in the restaurant. • Restaurant with approximately 250 covers/day specialised in Italian Cuisine • I took care of a section up to 8 tables, orders, served food and drinks. • Management of commis runner. I learned how to be more efficient in a busy environment and developed my customer relationships.
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Assistant Manager
Shangri La Lodge - Lukla, Chaurikharka, Nepal
Secretary / Executive AssistantApril 2018 - May 2018 · 2 monthsI wrote recommendations to improve service within the lodge: Web marketing, housekeeping and customer service levels. I also established and implemented hygiene rules in the kitchens.
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Sales Assistant
Domaine de la Bretesche & Spa - Nantes, France
SalesJanuary 2018 - March 2018 · 3 monthsI helped with sales and customer appointments. I wrote quotes for private and business events. I managed 7 meeting rooms (with a maximum capacity of 120).
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Receptionnist- Internship
Hotel Edouard 7 - Paris, France
ReceptionApril 2017 - August 2017 · 5 monthsI provided customer assistance. I managed check in & out. I assisted the concierge service and I managed customer claims.
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Education
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Ecole Supérieure Internationale de Savignac - Savignac-les-Églises, France
September 2016 - July 2019
Languages
2 languages
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French
Native or fluent
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English
Full professional
Personal information
Nationalities
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French
Date of birth
July 01st 1997
Driving License
Yes
Skills
3 skills
- Customer oriented
- F&B management
- Team spirit Creative and proactive individual Flex
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