Elisa Ambrosecchia

Elisa Ambrosecchia

Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Lives in Lugano, Switzerland
over 6 months ago

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Swiss-Italian student majoring in Tourism Management.
I am passionate about learning foreign languages, writing and reading.
Traveling the world is my biggest devotion and, during the past few years, I have been doing it quite a lot around Europe.

I consider myself very talkative, people-oriented and open-minded, as well as inclined to international working environments.
I enjoy interacting with clients and people from multiple cultural backgrounds and learning more about different lifestyles, as I think that everyone who crosses your path has something to teach you.

I fermely believe that only getting out of your comfort zone can allow you to discover more about your true self and your goals, leading you to be the best version of yourself you could possibly be.
Ability to adapt, ambition and self-development is a must in order to grow as an individual!
My most valued qualities are dependability and integrity.
Honesty and positivity are always on top of my list when it comes to the rules I live by.

Currently looking for an internship/traineeship to complete my second year of studying, I am open to everything and ready to learn as much as I can.

Do not hesitate to get in touch for any further information you might need!

Experience

  • Sales & Marketing Intern

    EF Education First - Lugano, Switzerland

    Customer Service
    April 2018 - June 2018 · 3 months

    During my three months internship by the EF Agency in Lugano, my main duties were: ▪ Telephone counseling ▪ Dealing with emails (mostly in English and Italian) for the organisation of languages courses and internships abroad ▪ Filing documents ▪ Dealing with post (outgoing and incoming) ▪ Translation of documents and the 2019 EF Catalogue (Swiss-Italian version) ▪ Helping with events organization ▪ Customer Service and solving problems ▪ Helping customers with VISA requests and flight bookings

  • Trainee

    DFP - Servizio Lingue e stage all'estero (LSE) - Canobbio, Switzerland

    Administration & General
    August 2016 - July 2017 · 12 months

    During this one-year long traineeship my main duties were: ▪ Telephone counseling ▪ Dealing with emails (mostly in English and Italian) for the organisation of languages courses and internships abroad ▪ Filing documents ▪ Dealing with post (outgoing and incoming) ▪ Preparation and management of documents for students who required an Erasmus Grant ▪ Helping with project like the high school students exchanges with Germany and Australia ▪ Meeting planning

Education

  • Cambridge CAE

    SUPSI - Language Center - Manno, Switzerland

    September 2017 - September 2017

    Cambridge CAE Exam, obtained on September 2017 with a total score of: 189 points.

  • German Intensive Course B1.2

    Fremdsprachen-Institut Colón - Hamburg, Germany

    September 2017 - December 2017

    German Intensive Course (Level reached: B2.1)

  • Commercial Diploma and Federal Professional Certificate

    CPC Lugano (Business and Trading school) - Lugano, Switzerland

    September 2013 - June 2017

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Professional working
    60%
  • French
    Professional working
    60%
  • Spanish
    Notions
    20%

Skills

  • Able to deal with stress
  • Amadeus Flight booking
  • Fidelio
  • Filemaker
  • Galileo Software
  • Global traveler
  • Great customer service
  • Language skills
  • Microsoft
  • MOS Word
  • MS Excel
  • MS Office
  • MS Outlook
  • One2edit
  • Organizational skills
  • Poseidon
  • Publisher
  • relations clients
  • Sales Skills
  • self-motivate
  • Teambuilding
  • Work individually
Connections
Cristhina Micaela Brunner
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Blanca Fassora
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Selina Erdmann
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
View 21 connections
Following
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