Elisa Bassetti

Elisa Bassetti

Languages Course at BSC
Lives in Switzerland
over 6 months ago

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A Tourism Management graduate at the State Tourism and Hotel Management School of Bellinzona in 2017.
I like to describe myself as open minded person and a customer focused person. I like the contact with people and I’m always ready to adapt to changes quickly.
My main interests are social media, marketing, incoming and outgoing tourism and event planning.

Experience

  • Languages Course

    British Study Center - Brighton, United Kingdom

    Other
    May 2018 - Now

    Languages Course: until November 2018

  • Languages Course

    BSC - Brighton, United Kingdom

    Tourism
    May 2018 - Now

    Languages Course: until November 2018

  • Travel Consultant

    Rossi Viaggi SA - Gordola, Switzerland

    Administration & General
    January 2018 - April 2018

    Administrative duties: - organising groups trip - answering phones - managing correspondence and mail - greeting guests

  • Trainee

    Organizzazione Turistica Regionale Mendrisiotto e Basso Ceresio - Mendrisio, Switzerland

    Tourism
    September 2017 - December 2017

    Support in preparing contents for website and social media

  • Internship

    Switzerland Tourism - Milan, Italy

    Sales & Marketing
    July 2015 - June 2016

    E-marketing: - offers and content update on Svizzera.it - realization of E-newsletter and Microsites for MySwitzerland - support in preparing online campaigns - support in realizing contents dedicated to Switzerland (different web platforms) - support in realizing e-newsletter about Svizzera Turismo Italia activites sent to swiss partners and Italian providers Content Management: - searching media stories through website, partner newsletter or brochure - proposal of interesting news to the agency who manages content on FB channel Media: - media result - organization of media trips (individual media trips dealing with swiss partners) - organization of media conference - media newsletter and press releases - support journalists in finding information and picture for their articles Mailinghouse: - order of brochure for different events - sending different brochure to final customers Promotion: - dealing with local agencies to realize advertising campaigns (print or outdoor) - support in reporting activities for different products and keypartners - help in the organization and participation of event or fairs dedicated to final customers

  • Allrounder

    Suva - Bellinzona, Switzerland

    Administration & General
    September 2013 - December 2013

    Receptionist, customer service and reimbursement

  • Apprentiship

    Suva - Bellinzona, Switzerland

    Administration & General
    September 2010 - August 2013

    Administrative duties

Education

Languages

  • English
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • French
    Professional working
    60%
  • German
    Professional working
    60%

Skills

  • Client assistance
  • Client relationships
  • E-marketing
  • Events
  • Events Organisation
  • Events organizing
  • Fidelio PMS
  • Galileo GDS
  • Mac
  • Marketing
  • Mcrosoft word
  • Microsoft
  • Organisation skills
  • Sales and promotion
  • Social Media
  • Teamworker
  • Wordpress
Connections
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