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About me
An experienced hospitality professional with 5 years of experience in the industry in the UAE. I am customer service oriented and work hard with the team I work with to retain loyal customers of the restaurant by always delivering high levels of quality and service. I understand the operational requirements of managing a busy restaurant and the necessary legal, administrative and governmental processes that are a requirement of maintaining the correct level of standards within the restaurant. I have developed good communication skills during my career, am detail oriented, reliable and dedicated to my work.
I ideally am looking to join a bigger restaurant team to further develop my management skill and capabilities and apply all of the experiences I have gained thus far to help support customer service and customer retention expectations.
Experience
10 years and 3 months
-
Operations Manager
Cafe Torino - Dubai, United Arab Emirates
Room Division ManagementJanuary 2014 - Now · 10 years and 3 monthsThe main objective of my role is to manage the day to day operations of the restaurant, deal with all vendors, customer complaints, government bodies and ensure that the restaurant is in compliance with all necessary regulations.
Education
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Bachelor of Science in Hotel and Restaurant Management
Isabela State University - Hospitality and Tourism Management
September 2000 - July 2003
Languages
2 languages
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Tagalog
Native or fluent
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English
Professional working
Personal information
Nationalities
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Philippine
Skills
7 skills
- Communication
- Decision making
- Management
- * Microsoft 0ffice proficiency
- Negotiation
- Problem solving
- Sales
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