Elizaveta Logvinenko

Elizaveta Logvinenko

Guest Relation at Maxx Royal 5* Turkey
Lives in Kharkiv Oblast, Ukraine
over 6 months ago

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Experience

  • Guest Relation

    Maxx Royal 5* Turkey - Belek, Turkey

    Front Office reception
    November 2017 - November 2018 · 1 year and 1 month

    • Meeting guests; • Communication with guests; • Dealing with problem and complaints; • Booking meetings; • Informing guests about the hotel service; • Working with special wishes and suggestions; • Organization of events in the hotel • Answering and forwarding phone calls; • Screening phone calls; • Sorting and distributing post • Interaction with all services of the hotel in order to ensure a high level of service.

  • Brand Manager

    FreshBrand - Kharkiv, Ukraine

    Asset Management
    November 2017 - April 2018 · 6 months

     Writing and publishing news and articles.  Creation of advertising in social networks (Facebook, Instagram), also in YouTube  Promotion of the brand

  • Lobby Ambassador

    Maxx Royal - Belek, Turkey

    Administration & General
    April 2017 - October 2017 · 7 months

     Meeting and greeting VIP guests;  Accompanying guests to the reception;  Proposing complimentary champagne before the check in;  Showing guest’s apartment;  Preventing conflict situations.

  • Lobby Ambassador

    Palasio Dos Olivos - Bilbao, Spain

    Administration & General
    February 2016 - October 2016 · 9 months

     Meeting and greeting clients;  Communication with guests;  Dealing with problem and complaints;  Booking meetings;  Providing guests with full information about the hotel and service;  Answering and forwarding phone calls;  Screening phone calls;  Sorting and distributing post

Languages

  • Ukrainian
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • English
    Professional working
    60%
  • Turkish
    Notions
    20%

Skills

  • Adaptable,flexible
  • Hard-working
  • Responsible
  • Team player
Following
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