Elizaveta Puseva

Elizaveta Puseva

Receptionist at Park Hotel "Sova"
Lives in Ryazan, Russia
over 6 months ago

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Varna Univercity of Management graduate, Hospitality Management program. Mostly interested in Training, Human Resouces, Event Management and Marketing.

Experience

  • Receptionist

    Park Hotel "Sova" - Ryazan, Russia

    Front Office reception
    December 2018 - Now · 2 months

    - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Provide basic and accurate information in-person and via phone/email - Receive, sort and distribute daily mail/deliveries - Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) - Order front office supplies and keep inventory of stock - Update calendars and schedule meetings - Arrange travel and accommodations, and prepare vouchers - Keep updated records of office expenses and costs - Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

  • Rooms Division Trainee

    Kempinski Hotel Grand Arena Bansko - Bansko, Bulgaria

    Rooms division
    June 2017 - August 2017 · 3 months

  • Hostess

    Premier Luxury Mountain Resort - Bansko, Bulgaria

    F&B service
    June 2016 - August 2016 · 3 months

    - Offer appropriate seating arrangements - Present menus and take orders - Ensure the quantity of menus is sufficient to cater to the number of guests - Set up dining rooms and make reservation arrangements - Maintain clean and organized tables and work area - Assist room service when and as needed - Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant

  • Hostess

    Bubba Gump Shrimp Co. - Baltimore, MD, United States

    F&B service
    May 2015 - September 2015 · 5 months

    Duties: - Greet guests and patrons personally and on the telephone - Offer appropriate seating arrangements - Present menus and take orders - Ensure the quantity of menus is sufficient to cater to the number of guests - Set up dining rooms and make reservation arrangements - Maintain clean and organized tables and work area - Assist room service when and as needed - Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant

  • Server

    Johnny Rockets - Baltimore, MD, United States

    F&B service
    May 2015 - August 2015 · 4 months

    Duties: - Processing payment - Greeting customers - Cleaning tables and dining area - Setting tables

Education

Languages

  • English
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • Bulgarian
    Limited working
    40%
  • German
    Notions
    20%
  • Ukrainian
    Notions
    20%

Skills

  • Adobe Photoshop
  • Excellent social skills
  • Good communicator
  • Good computer skills
  • Good presentation skills
  • Opera PMS
  • Positive attitude
  • Solving problems
Connections
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
Following
Hilton Prague
Prague, Czechia
Eurostars Thalia 5*
Prague, Czechia
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