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Passionate about Finance, I am currently a Accounts Receivable clerk having initially started out as an 6 month finance intern before being promoted twice.
Until present time, working for Penha longa, a Ritz-Carlton hotel has given me a solid knowledge in the accounting principles applied to the hospitality industry, specifically Accounts Receivable, General Cashiering and Income Auditing.
With a strong interest in managing the AR portfolios, I was able to recover over 30,000 EUR of bad debt invoices during the reconciliation of various credit accounts.
My hospitality background has proved helpful and effective while communicating with external clients while preforming my duties which allowed me to develop a strong relationship with our suppliers.
While my current position has proven to be challenging especially during High Season, I was able to successfully adapt and never miss a deadline.
My short term goal is to continue my growth in the finance sphere whether it is within the Hospitality industry or any other industry before pursuing my MBA.
"Ambitious - Perfectionist - Motivated - Goal Orientated"
Accounts Receivable Clerk
Penha Longa Hotel SPA & Golf Resort - Sintra, PortugalFinance/AccountingMarch 2016 - Now
Responsibilities: - Processing of credit applications, including follow-up with credit references. - Performing AR account reconciliation (recovered over 20,000 EUR of bad debt invoices). - Running the monthly credit meeting with all the resort Directors. - Timely collection of past due invoices, resolving customer disputes while developing strong customer relationships. - Managing day-to-day operations of all AR transactions including posting and depositing payments - Supporting month end closing process. - Responding to customer financial queries (through phone & email) - Credit Card Reconciliation - Daily control and posting of received payments. - Assisting colleagues within the Accounts department (Income Auditing, Cashiering etc.) - Conducting monthly inventories in all F&B revenue centers.
Professional Trainee - Finance
Penha Longa Hotel SPA & Golf Resort - Sintra, PortugalFinance/AccountingSeptember 2015 - March 2016
Role: Account Receivables Intern with added responsibility Temporary General Cashier (6 months)
Penha Longa Hotel SPA & Golf Resort - Sintra, PortugalFinance/AccountingMarch 2015 - September 2015
Role: Account Receivables Intern Additional: - Latteral service: Assiting other depatments withing the hotel during busy periods.
Guest Relations Trainee
Kurumba Maldives - Malé, MaldivesFront Office receptionFebruary 2014 - June 2014
Role: Guest Service Host - Russian language specialist Simultaneously assumed the role of a Front Office Receptionist Duties/Responsibilities: - Doing daily paperwork - Assisting in-house guests with various inquiries. - Interacting with clients via email and phone - Handling guest Arrivals (both normal and VIP) - (Check-in, Resort Orientation, escorting to their rooms and giving room orientation) - Handling large Russian group arrivals - (Airport Welcoming, escorting to the resort via boat transfer and normal check in procedures) - Handling guests' departures - Translations - (documents, restaurant menu's, interactions between Russian guests with the management and/or the GM, proof reading resort description given by Russian tour operators) - Familiarization (FAM Groups/Press Trips) - (Resort presentations, hosting dinners and recreation activities as a guide) - Guide on various excursions offered to guests - (Snorkeling, Sunset and Dolphin Discovery Cruise etc.) - Training new Russian Guest Service Host
Hotel President Wilson, Geneva - Geneva, SwitzerlandF&B kitchenFebruary 2013 - August 2013
Kitchen Departments: • Room Service/ "Glow" Bar (3 months) • "Arabesque" Restaurant (3 months) Responsibilities: - Mise en place of the kitchen and the restaurant. - Preparation of Starters and Main Courses from the menus. - Assisting the banquet crew during outside catering.
Hotel Vatel ****
Vatel Switzerland - Martigny, SwitzerlandAdministration & GeneralSeptember 2012 - February 2015
•1st Year: Basic introduction to various hotel departments. F&B Service (Bar, Restaurant, Roomservice, Banquet) / Reception, Kitchen / Housekeeping and Maintenance. •2nd Year: Bigger responsibility within various departments during operational duties. Managing and training 1st year students. Kitchen / F&B service / Housekeeping / Vatel Help desk / Front Office • 3rd Year : Operational duties, Management of 1st and 2nd Year students and Administration F&B Service / Cost Control / Sales and Marketing / Vatel Help desk
Bachelor's Degree in International Hotel Management/Manager en Hôtellerie internationale
Vatel Switzerland Hotel & Tourism Business School - Martigny, SwitzerlandSeptember 2012 - January 2015
Awarded with the "Best student in Vatel Switzerland" for ranking 1st among the 2015 Bachelor graduates (International intake) from Vatel Switzerland and Vatel Nimes in the 2015 Bachelor finals.
A Level Certificate
British School Geneva, SwitzerlandJanuary 2010 - January 2012
Primary and Seconday Education
British International School Kiev, UkraineJanuary 1998 - January 2010
RussianNative or fluent100%
UkrainianNative or fluent100%
EnglishNative or fluent100%