Emil Ibrahim

Emil Ibrahim

Outlets Manager at Banyan Tree Dubai
Lives in Dubai, United Arab Emirates

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About me

I’m able to set up a very clear career goal. I developed my leadership skills including communication and my ability to coach and give feedback, plan and organize, think strategically and solve problems, to be a part of a professional team where I could exercise my leadership, management skills and experience to bring the organization to its ultimate level.

Experience

16 years and 7 months

  • Outlets Manager

    Banyan Tree Dubai - Dubai, United Arab Emirates

    Management
    November 2018 - Now · 5 years and 5 months

    Preserve excellent levels of internal and external customer service. Design exceptional menus, purchase goods and continuously make necessary improvements. Lead F&B team by attracting, recruiting, training and appraising talented personnel. Establish targets, KPI’s, schedules, policies and procedures. Provide a two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.

  • Outlet Manager

    Meraas Holding - Dubai, United Arab Emirates

    F&B Management
    January 2017 - November 2018 · 1 year and 11 months

    Analyzing my P&L and share my points with my operation manager. Fully in charge of marketing of my restaurant. Managing and replying for Zomato and TripAdvisor reviews of my restaurant. Monitor compliance with standardized portion and presentation, as well as health, fire, and food safety regulations. Manage, track, and control budget and quality, including addressing customer concerns. Order and receive deliveries and track food and equipment inventories.

  • Assistant Restaurant Manager

    Madinat Jumeirah - Dubai, United Arab Emirates

    F&B Management
    July 2013 - October 2016 · 3 years and 4 months

     Delegating work duties to individual staff members.  Deputizing in the absence of the management team.  Approving time records and requests for time off.  Identifying and evaluating employee-training requirements  Carrying out staff appraisals, managing performance and disciplining staff.  Developing, managing and implementing promotions in order to drive sales.  Writing reports for senior management and delivering presentations.

  • Team Leader , Assistant Manager

    Grand Hyatt Doha - Al Rayyan Al Qadeem, Ar-Rayyan, Qatar

    Secretary / Executive Assistant
    June 2011 - June 2013 · 2 years and 1 month

     In Thai restaurant (Sala Thai), And in steak house Restaurant.  Assist food preparers in order completion by informing the chef of client  Preferences and immediate response upon food call.  Handle two sections of the restaurant with punctual, friendly service for new  In addition, current customers.

  • Waiter, Team Leader

    Hyatt Regency Sharm El Sheikh - Sharm El-Sheikh, Egypt

    F&B service
    August 2008 - December 2011 · 3 years and 5 months

     Assist clients in menu decisions.  Provide consistent prompt, friendly service.  Track record of successful client retention by serving methods.  Maintained cleanliness in the dining area.  Participated in monthly staff meetings and training sessions

  • Waiter

    Little buddah - Sharm El-Sheikh, Egypt

    F&B service
    June 2007 - June 2008 · 1 year and 1 month

Education

  • Bachelor Degree

    Alexandria University - Hospitality and Tourism Management - Alexandria Governorate, Egypt

    September 2004 - June 2009

Languages

3 languages

  • Arabic

    Native or fluent

  • English

    Full professional

  • Russian

    Limited working

Personal information

Nationalities

  • Egyptian

Skills

7 skills

  • Great customer service
  • Hospitality Managenemt
  • Market Research
  • Micros
  • Microsoft Office
  • My Micros
  • Operation Management
Connections
Mina Botros
Front office Duty Manager / Night Manager at Two Seasons Hotel & Apartments
Mohamed Elnagar
3st commes at holday tiba
Kristina Markelova
Front Office Team Leader at Banyan Tree Dubai
View 16 connections
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