Emilia Victoria Defta

Emilia Victoria Defta

Student from American Hotel Academy Romania
Lives in Brașov, Romania
over 6 months ago

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I'm an ambitious second year student at American Hotel Academy open to new challenges and willing to learn new things.


  • Receptionist Trainee

    Tangla Brussels - Brussels, Belgium

    Front Office reception
    May 2018 - September 2018 · 5 months

  • At Your Service Trainee

    JW Marriott Resort & Spa - Venice, Italy

    Front Office reception
    April 2017 - September 2017 · 6 months

    At your service is the central or the heart of the hotel and you should be able to do everything the guest needs or wants. This position includes answering telephone calls, processing any guest requests for wake up calls, calling another room and other requests related to placing or receiving calls. Answer and handle all guest requests, questions, or concerns. Record all guest requests and issues into Guestware, contact the appropriate departments, such as housekeeping or engineering and follow up with guest to ensure their request has been met to their satisfaction.


  • Bachelor's Degree

    American Hotel Academy Romania - Brașov, Romania

    October 2016 - Now

  • Bacalaureat

    Liceo Linguistico Enrico Fermi - Cecina, Italy

    September 2011 - June 2016

    Result: 84/100


  • Romanian
    Native or fluent
  • Italian
    Full professional
  • English
    Full professional
  • Spanish
    Professional working
  • French
    Professional working
  • German
    Limited working


  • Fidelio
  • Good communication
  • Great teamwork skills
  • Motivated and passionate
  • Multi languages
  • Opera
  • Quick adaptability
  • Very ambitious
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