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I'm an ambitious second year student at American Hotel Academy open to new challenges and willing to learn new things.
Tangla Brussels - Brussels, BelgiumFront Office receptionMay 2018 - September 2018 · 5 months
At Your Service Trainee
JW Marriott Resort & Spa - Venice, ItalyFront Office receptionApril 2017 - September 2017 · 6 months
At your service is the central or the heart of the hotel and you should be able to do everything the guest needs or wants. This position includes answering telephone calls, processing any guest requests for wake up calls, calling another room and other requests related to placing or receiving calls. Answer and handle all guest requests, questions, or concerns. Record all guest requests and issues into Guestware, contact the appropriate departments, such as housekeeping or engineering and follow up with guest to ensure their request has been met to their satisfaction.
American Hotel Academy Romania - Brașov, RomaniaOctober 2016 - Now
Liceo Linguistico Enrico Fermi - Cecina, ItalySeptember 2011 - June 2016
RomanianNative or fluent100%
- Good communication
- Great teamwork skills
- Motivated and passionate
- Multi languages
- Quick adaptability
- Very ambitious