Emiliano Izzo

Emiliano Izzo

Hotel Receptionist trainee at Hilton Florence Metropole
Lives in Florence, Italy
over 6 months ago

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Naturally helpful and brilliantly friendly with Guests

Experience

  • Hotel Receptionist trainee

    Hilton Florence Metropole - Florence, Italy

    Front Office reception
    May 2018 - October 2018 · 6 months

    Duties: check-in / check-out operations; concierge activities ; back-office activities

  • Hotel Receptionist trainee

    Hotel Barocco - Rome, Italy

    Front Office reception
    August 2016 - January 2017 · 6 months

    Duties: check-in / check-out operations; concierge activities ; managing reservations; back-office activities

  • Front- desk receptionist / Executive Housekeeper

    Dolce Vita Residence - Rome, Italy

    Front Office reception
    January 2014 - March 2014 · 3 months

    Check-in / check-out operations - managing reservations - supervising housekeeping team work

Education

  • On-Q PM Training - Full Service - HCRS - Front Desk Staff ONQPM27-ONQPM272 / On-Q PM Training - Full Service - HCRS/PCRS - Concierge ONQPM31/ONQPM32

    Hilton University Worldwide Courses - Florence, Italy

    May 2018 - October 2018

  • Front Office Manager Course

    Scuola Italiana Turismo Academy - Florence, Italy

    March 2018 - May 2018

  • Attestato di qualifica professionale per RECEPTIONIST D'HOTEL Voto: 30/30

    Accademia Nazionale Professioni Alberghiere (ANPA) , Roma - Rome, Italy

    January 2016 - April 2016

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Full professional
    80%
  • German
    Limited working
    40%
  • Spanish
    Notions
    20%

Skills

  • Accuracy and precision
  • PMS ON-Q
  • PMS OPERA
  • PMS Protel
  • Politeness
  • Strong hospitality
Connections
Miriam Daquino
Front Desk Receptionist at Why the best - L'Orologio
Following
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Milan, Italy
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