Emiliano Piscitelli

Emiliano Piscitelli

General Manager and Sales & Marketing Manager at Mencarelli Hotels e Restaurants Group
Lives in Gubbio, Italy

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About me

My name is Emiliano Piscitelli and I have a great passion for tourism,
Experienced General Manager with a demonstrated history of working and success in the hospitality industry. Expert in Negotiation, Business Travel, Leisure Travel, Sales and Revenue Analysis, Tourism Market Analysis, Budget Analysis, Food & Beverage, Openings, Repositioning, Hotel Management.
An energetic, highly motivated, dynamic and professional General Manager, oriented towards high standards of service and attention to detail,
My goals are to improve revenue, sales and quality

Experience

18 years and 4 months

  • General Manager and Sales & Marketing Manager

    Mencarelli Hotels e Restaurants Group - Gubbio, Italy

    Administration & General
    August 2018 - April 2019 · 9 months

    As general manager I was responsible for overall management of the hotel, Operational management; oversaw the standards and operating procedures management; developed new market and new business with a better distribution; I signed sales contracts with, OLTA, International TTOO, National Travel Agencies, , Private Company, and Public Company; Oversaw revenue and marketing strategies and pricing; Analysed and devising marketing and revenue management strategies, updating websites; Managed the budget and financial plans and controlling expenditure Oversaw the work and schedule for the restaurant, maintenance and floors departments to improve the standard of quality and performance; Oversaw the general operations while making sure of all accommodations met or exceeded the expectations of the guest; Monitored the social guest’s review, and executed a full action plan to avoid future failures Recruited, trained and monitored all operating staff; Oversaw HACCP and FIFO procedures, safety, and security procedures;

  • F&B Advisor

    Mawa Mare - Tivat, Montenegro

    F&B other
    May 2018 - June 2018 · 2 months

    MAY 2018 TO JUNE 2018 F&B Manager as advisor, pre-opening restaurant MAWA MARE, Tivat Montenegro F&B Manager as advisor, pre-opening restaurant Analysed and devised marketing management strategies; Managed the budget and controlling expenditure Full management of the administrative department Oversaw the work and schedule for the restaurant, maintenance departments to improve the standard of quality and performance; Oversaw the general operations while making sure of all food and drinks met or exceeded the expectations of the guest; Recruiting, training and monitoring all operating staff; Oversaw the HACCP and FIFO procedures, safety, and security procedures.

  • General Manager

    Golden Tulip Resort Marina di Castello - Campania, Italy

    Administration & General
    December 2017 - April 2018 · 5 months

    DECEMBER 2017 TO APRIL 2018 General Manager at Golden Tulip Resort, 4 stars Luxury Resort Marina di Castello As general manager I was responsible for overall management of the hotel, Operational management; Oversaw standards and operating procedures management ; Developed new market and new business with a better distribution; I signed sales contracts with, OLTA, International TTOO, National Travel Agencies, Private Company, Oversaw the revenue and marketing strategies and pricing; Analysed and devising the marketing and revenue management strategies, updated websites; Managed budget and financial plans and controlling expenditure Oversaw the work and schedule for the restaurant, maintenance and floors departments to improve the standard of quality and performance; Oversaw the general operations while making sure of all accommodations met or exceeded the expectations of the guest; Monitored social guest’s review, and execute a full action plan to avoid future failures Recruiting, training and monitoring all operating staff; Oversee HACCP and FIFO procedures, safety, and security procedures;

  • General Manager

    Bella Hotel 2007 srl - Rome, Italy

    Administration & General
    September 2011 - May 2017 · 5 years and 9 months

    As general manager I was responsible for overall management of the hotel, Operational management; Oversaw standards and operating procedures management ; Developed new market and new business with a better distribution; Signed sales contracts with, OLTA, International TTOO, National Travel Agencies, Embassies, Private Company, and Public Company; Oversaw the revenue and marketing strategies and pricing; Analysed and devising marketing and revenue management strategies, updating websites; Managed the budget and financial plans and controlling expenditure Oversaw the work and schedule for the restaurant, maintenance and floors departments to improve the standard of quality and performance; Oversaw the general operations while making sure of all accommodations met or exceeded the expectations of the guest; Monitored the social guest’s review, and execute a full action plan to avoid future failures Recruiting, training and monitoring all operating staff; Oversee HACCP and FIFO procedures, safety, and security procedures;

  • General Manager

    Eurostars International Palace - Rome, Italy

    Management
    May 2007 - September 2011 · 4 years and 5 months

    As general manager I was responsible for overall management of the hotel, Operational management; oversaw the standards and operating procedures management ; Developed new market and new business with a better distribution; I signed sales contracts with, OLTA, International TTOO, National Travel Agencies, Embassies, Private Company, and Public Company; Oversaw the revenue and marketing strategies and pricing; Analysed and devising marketing and revenue management strategies, updating websites; Managed the budget and financial plans and controlling expenditure Oversaw the work and schedule for the restaurant, maintenance and floors departments to improve the standard of quality and performance; Oversaw the general operations while making sure of all accommodations met or exceeded the expectations of the guest; Monitored the social guest’s review, and execute a full action plan to avoid future failures Recruiting, training and monitoring all operating staff; Oversaw HACCP and FIFO procedures, safety, and security procedures;

  • General Manager

    Eurotars Domus Aurea - Rome, Italy

    Management
    May 2005 - April 2007 · 2 years

    As general manager I was responsible for overall management of the hotel, Operational management; oversaw the standards and operating procedures management ; Developed new market and new business with a better distribution; I signed sales contracts with, OLTA, International TTOO, National Travel Agencies, Private Company, and Public Company; Oversaw the revenue and marketing strategies and pricing; Analysed and devising marketing and revenue management strategies, updating websites; Managed the budget and controlled expenditure Oversaw the work and schedule for the restaurant, maintenance and floors departments to improve the standard of quality and performance; Oversaw the general operations while making sure of all accommodations met or exceeded the expectations of the guest; Monitored the social guest’s review, and execute a full action plan to avoid future failures Recruiting, training and monitoring all operating staff; Oversaw HACCP and FIFO procedures, safety, and security procedures;

  • Front Office Manager

    Hotel Saint Paul - Rome, Italy

    Front Office reception
    July 2004 - May 2005 · 11 months

    Oversaw billing, commission, and payment; Oversaw check-in / out, organized and controlled floor department, and reception department; Analysed pricing and updated websites rates Assisting General Manager

  • Restaurant Manager

    Prime Hotels Group - Rome, Italy

    F&B service
    October 2003 - June 2004 · 9 months

    Studied and set up the menu, analysis of the full costs of the menu and determination of sales prices, research and selection of suppliers of Italian raw materials, bargaining of raw material tariffs, preparation, and organization of goods unloading and warehouse management, supervision of the procedure HACCP, security, and security procedures. Analysed and devise marketing management strategies; Oversaw the budget management, and expense control Complete management of the administrative F&B department Supervised and planned the restaurant work with the maintenance department to improve the quality and performance standards; Supervised the general operations by ensuring that all food and drinks met or exceeded guest expectations; Recruitment, training, and monitoring of all operational staff;

  • Receptionist

    Hotel Ranieri - Rome, Italy

    Front Office reception
    June 2000 - October 2003 · 3 years and 5 months

    Check-in, check-out; Reservations and accommodations of the guest; managing the hotel web site Assistance to the guest; Assistance to the front desk manager

Education

  • Tourism

    Tecnico per il Turismo - Frosinone, Italy

    September 1982 - June 1986

Languages

4 languages

  • French

    Native or fluent

  • English

    Native or fluent

  • Italian

    Native or fluent

  • Spanish

    Full professional

Personal information

Nationalities

  • Italian

Date of birth

July 29th 1967

Skills

27 skills

  • Able to work under pres
  • Brand management
  • Business analysis
  • Excellent cost controller
  • Excellent guest relation
  • Excellent leadership
  • Excellent MS Office
  • Excellent organiser
  • Experience in recruitment
  • F&B Marketing
  • F&B other
  • F&B Revenue
  • Financial analysis
  • Good management
  • Health and safety
  • Hotel management & system
  • Hotel Manager
  • Kitchen hygiene
  • Management
  • Management (plus de 2 années d'expérience)
  • Marketing and E-Marketing
  • Passion for customer care
  • Problem solver
  • Revenue Management
  • Sales and Marketing
  • Sales manager
  • Sense of humour
Connections
Paolo De Luca
Food Engineer, F&B Manager, F&B Consultant at De Luca Food Solutions
Tatsiana Murashka
Front Office Agent at Grand Hotel Via Veneto
Riccardo Dell'Ascenza
Executive Consultant Chef at Galle Face Hotel / Infini Concept Dubai
View 106 connections
Following
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