Emilie Lallement

Emilie Lallement

Student from Les Roches Marbella International School of Hotel Management
Lives in Montpellier, France
over 6 months ago

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Looking for a new challenge!

Experience

  • Business Development Executive

    Infini Concepts - Dubai, United Arab Emirates

    Other
    June 2018 - August 2018

  • Hostess

    Nikki Beach - Marbella, Spain

    F&B other
    April 2017 - August 2017

  • Finance/Accounting intern

    The Ritz-Carlton, Abama - Santa Cruz de Tenerife, Spain

    Finance/Accounting
    May 2016 - July 2016

    Account Payable area: -Controlling and Accounting suppliers invoices -Assist in preparing the suppliers payments -Archiving system Account Receivable area: - Assist in daily control of payments. - Assist with Bank/Credit-card Reconciliation. - Prepare pro-forma invoices for future groups. Income Auditor area: - Prepare daily Financial Reports using Opera, My Micros. - Control daily charges using my Micros and Excels. - Prepare daily reports for executive offices. General cashier area: - Conduct monthly audits of all cashier banks and assist in daily cash audits. - Reconciliation of the credit card system with Opera on a daily basis, resolving any discrepancies. - Assist with month-end inventories.

  • F&B Hostess

    The - Santa Cruz de Tenerife, Spain

    Hostess
    January 2016 - May 2016

    Internship in F&B - Customer service. - Relation between the reservations and the kitchen regarding special requests. - Preparing the restaurant for service generating reservations reports and realizing the seating. - Managing MICROS system. - Monitor dining room for seating availability during the service. - Helping the service team (taking orders, serving drinks, dishes) and manager in their daily tasks. - Assist in closing the restaurant and balance the till.

  • Guest Relations intern

    The Ritz-Carlton, Abama - Santa Cruz de Tenerife, Spain

    Rooms division
    January 2015 - July 2015

    Internship in Rooms Division - Pre-arrival process, answering guest's emails, internal and extern phone calls from guests. - Customer service, be efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions. - Organizing special requests and details for special occasion stays. - Managing OPERA, generate reports, access and update guests reservations profiles. - Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area. - Attend daily briefings and relevant departmental and interdepartmental meetings.

Languages

  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • German
    Notions
    20%
  • Chinese
    Notions
    20%

Skills

  • Basic finance
  • Communication
  • F&Bservice;
  • Great customer service
  • Marketing
  • Micros
  • Microsoft
  • Office administration
  • Resolving problems
  • Social Media
  • Strong hospitality
  • Team builder
  • Time managment
  • Use opera

Other

  • Awards

    Awards

Connections
Dogukan Yildirim
Student from Akdeniz University - School of Tourism & Hotel Management
Umair Khan
Front of House Supervisor at Mugg & Bean L.L.C U.A.E (Abu Dhabi)
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
View 14 connections
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