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About me
Focused and self motivated, versatile and can function in any hospitality department.
I am a professional, well presented individual with creative and imaginative thinking. Hard working, conscientious and responsible, I have proven management, customer care and service experience. Genuinely interested in people, I win friendship and trust easily by communicating openly, supporting where needed and building good working relationships with both customers and colleagues.
Organized and committed in my work, I am target driven, produce accurate results in busy environments and can be relied upon to have a professional approach to any task I undertake. I am numerate and computer literate and have an aptitude for learning new skills quickly. Good time keeping and attendance are important to me and I can be relied upon to work additional hours and to help my colleagues when needed.
Experience
6 years and 10 months
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Restaurant General Manager
WAKAME - Al Ain, United Arab Emirates
F&B ManagementOctober 2017 - July 2018 · 10 monthsResponsible for the day to day running of the restaurant in charge of all front of house operations reporting to the Managing Director.
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Restaurant Manager
3Fils Restaurant - Dubai, United Arab Emirates
F&B ManagementNovember 2016 - September 2017 · 11 monthsOperating budget and cost management Prepares forecasts for revenue, Planning, organisation and communication Maintains and updates training manuals, incident reporting,etc. Inventory control Social Media Marketing and Management
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Team Leader
Tribes Restaurant - Dubai, United Arab Emirates
ManagementNovember 2012 - October 2016 · 4 yearsGuest Relations To lead the team on each shift and ensure the restaurant service standards are upheld Daily pre-shift meetings and waiter section allocation Stocking up service areas with supplies. Evaluation, training and monitoring of new and old front of house staff Weekly equipment inventory Hostesses and waiters weekly duty
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Shop Manager
Inscor Africa LTD - Harare, Zimbabwe
ManagementSeptember 2011 - September 2012 · 1 year and 1 monthManagement of all shop operations including staff, stock controls, cash ups, related reporting, house keeping and administration. Ensure the smooth and efficient operation
Education
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Mutare Politechnic College
January 2007 - November 2009
Languages
1 language
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English
Full professional
Personal information
Nationalities
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Zimbabwean
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