Emmanuel Vallejo Herrera

Emmanuel Vallejo Herrera

Marketing & Ventas at The Student Hotel
Lives in Mexico City, Mexico
over 6 months ago

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PERSONAL DETAILS

Emmanuel Vallejo Herrera

Field: Hospitality Management
Address: Albatros #33 col. Las arboledas, Atizapan de Zaragoza. Estado de Mexico
Telephone Number: +52 55 39805760
Best time of day to contact: 9 AM-18 PM
Skype Name: emmanuel.vallejo4
E-mail Address: evh_vallejo@hotmail.com
Date of Birth: 14/05/1992

ACADEMIC ACHIEVEMENTS

Institution Name: EUROAULA TOURISM SCHOOL BARCELONA
Máster en MARKETING DIGITAL Y E-COMMERCE TURÍSTICO
http://www.euroaula.com/es/master-marketing-digital-turistico-ecommerce-barcelona

Type of Degree or Certificate: Bachelor Degree of International Hospitality Management.
https://www.universidaduvm.mx/licenciatura-ingenierias/hospitalidad

EXPERIENCE

Asistente de Ventas - Sales Intern
The Student Hotel Campus Marina - Barcelona
• Supporting the Sales Manager from Southern Europe.
• Giving tours and selling rooms to prospective students;
• Supporting the digital marketing of the rooms for next semester;
• Engaging with prospective customers through a variety of digital and social channels;
• Supporting the Live Chat for all the Locations in Netherlands, Paris, Florence and Specially Spain.
• General administrative support for the sales team;
• The opportunity to take up a longer term project covering the entire internship.on an International and Multicultural environment.

Live Aqua Urban Resort Mexico City
Personal Host and Concierge Assistant.

•Certificate from the British Butler Institute International School for front of House Professionals (Trained British Style) https://www.britishbutlerinstitute.com/

Company Name: Urban Station México
http://urbanmexico.enjoyurbanstation.com/
Position: Host coworking reception

Abroad Internship
Company Name: Gran Hotel la Florida
http://www.hotellaflorida.com
Position: Food & Beverage and Front Desk


Company Name: InterContinental Mexico City
http://www.presidenteicmexico.com/
Position: Reservations Department and Guest Service Department

ADDITIONAL SKILLS, EXPERIENCE & AWARDS

• 2016 BRITISH BUTTLER INSTITUTE CERTIFIED PROGRAM
• 2018 “The Student Hotel Boot camp and Sales Trainee in Amsterdam, Netherlands.

Experience

  • Marketing & Ventas

    The Student Hotel - Barcelona, Spain

    Sales & Marketing
    May 2018 - September 2018

    Sales & Marketing Intern

  • Concierge Assistant

    Gran Hotel La Florida - Barcelona, Spain

    Front Office concierge
    January 2018 - February 2018

    Front Desk Trainee

  • Concierge Assistant

    Live Aqua Mexico City - Mexico City, Mexico

    Front Office concierge
    February 2016 - January 2017

    Fulltime Job Tasks/Responsibilities: Personal Host and Concierge Assistant.  Supervision of transportations, tourist taxis and tourist guides.  Distribution of VIP guest amenities, decorations and Special Gifts for the VIPs.  Personalized attention to guests from their arrival to the hotel and until their departure offering the services that the hotel have.  Check the cleanliness of the lobby and common areas.  Direct Assistance to the Chief Concierge in their breaks  Certificate from the British Butler Institute International School for front of House Professionals (Trained British Style) https://www.britishbutlerinstitute.com/ Company Name: Urban Station México

  • Host Coworking Reception

    Urban Stattion - Mexico City, Mexico

    Front Office reception
    June 2015 - November 2015

    Tasks/Responsibilities:  Replace the person in charge in his absence and perform the duties he performs.  Welcome guest (check-in), understand their needs and offer the urban service to the needs of the customer  Assist the clients in the Urban Station System.  Coordinate the workplace according to the needs of the client and be alert to have everything they need.  Keep in perfect order the urban facilities.  Ensure proper and full display of the office items  Maintain updated database of customers.  General knowledge of the technology used in Urban Station.  Ensure that the coffee break area remains in order, constantly checking that food provided is in perfect conditions.

  • Front Desk and Food and Beverage Trainee

    Gran Hotel La Florida - Barcelona, Spain

    F&B service
    June 2013 - December 2013

    Food & Beverage:  Room Service.  Waiter in Café 1925 Restaurant, Breakfast.  Barista. Front Desk:  Concierge and Front Desk Service.  Reporting and updating information from the guest.  Taxis Report.  Valet Parking.

  • Guest Service Trainee

    Presidente InterContinental Mexico City - Taunton, United Kingdom

    Guest Relations
    June 2011 - December 2011

    Reservations:  Assistant in the booking process (Opera).  Reporting and updating information. Guest Service:  Lounge Bar.  VIP Service.  Amenities.  Promotion of Tourism Activities.

Education

  • Master en Marketing Digital y E-commerce Turistico

    EUROAULA Tourism School Barcelona - Barcelona, Spain

    August 2017 - June 2018

    Cuurently Studying Master en Marketing Digital y E-commerce Turistico.

  • Internacional en Administracion de Empresas de la Hospitalidad

    Universidad del Valle de Mexico Campus Lomas Verdes

    June 2010 - December 2014

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Notions
    20%

Skills

  • Concierge
  • Digital marketing
  • E-commerce
  • Excellent guest relation
  • Team work

Other

  • British Butler Institute Certicated Program

    luxury Standars for Front of House Professionals

Connections
Svetlana Savkhalova
Guest Relations Officer at 7 Pines Resort Ibiza (Opening 2018)
Carla Laia
Finance Trainee at Anantara Vilamoura
Apostolos Keramidas
Barista at Häagen-Dazs
View 6 connections
Following
The Student Hotel
Amsterdam-Oost, Amsterdam, Netherlands
Monument Hotel
Barcelona, Spain
Other members
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