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A self-starter and quick learner. Versatile skill set with experience in customer service, recruitment, written and oral communication. Recognized skills in mentoring, mediating between employees, and in leading team projects. Strong interpersonal skills with certification in employee mediation and team building. Innovative problem solver, developed and implemented strategies to increase company satisfaction.
Employee Relation & Development
NAM Air - Tangerang, IndonesiaHuman ResourcesMay 2018 - Now · 8 months
Selection and Recruitment Officer
Sriwijaya Air - Tangerang, IndonesiaHuman ResourcesSeptember 2015 - April 2018 · 2 years and 8 months
Customer Service Representative
Sriwijaya Air - Central Jakarta, IndonesiaCustomer ServiceFebruary 2014 - September 2015 · 1 year and 8 months
Prama Grand Preanger - Bandung, IndonesiaF&B serviceJune 2013 - December 2013 · 7 months
Vocational Tourism High School Sangkuriang 2 - Bandung, IndonesiaMay 2010 - June 2013
Majoring tourism & hotel accommodation
IndonesianNative or fluent100%
- Conflict Resolution
- Decision making
- Manpower planning
- Time management