Eric Meier

Eric Meier

Front Office Manager at Grand Hôtel Suisse Majestic
Lives in Lausanne, Switzerland

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Experience

6 years and 8 months

  • Revenue Manager

    Grand Hôtel Suisse Majestic - Montreux, Switzerland

    Revenue Management
    June 2017 - August 2018 · 1 year and 3 months

    - Rate strategy definition and implementation for the Rooms Division - Channel Managers and rate distribution management - Prepare, interpret and distribute statistics - Budgets and forecasts preparation - Checking and validating rates of offers made by the sales department - Handling sensitive groups and files - Corporate, Tour Operator and Consortia contract negotiation and management - Prepare and take part in management meetings as well as regular reporting to the General Manager - Creation of a Groups Reservations Department, setting up procedures and standards for this department and managing it.

  • Front Office Manager

    Grand Hôtel Suisse Majestic - Montreux, Switzerland

    Reception
    October 2017 - May 2018 · 8 months

    This position was during 8 months in addition to the position of Revenue Manager. - Administrative and operational management of the department (12 employees) - Staff scheduling - Interviewing, selecting and hiring new staff members - Train the Assistant Front Office Manager and the new Front Office manager - Train, evaluate and follow up with staff members and trainees - Procedures and standards definition and implementation - Guests complaints management - Ensure good communication between the Front Office and other hotel departments - Check and correct individual reservations handled by the staff - Prepare and take part in management meetings as well as regular reporting to the General Manager

  • Sales & Marketing Manager

    Grand Hôtel Suisse Majestic - Montreux, Switzerland

    Sales
    April 2017 - May 2017 · 2 months

    - Administrative and operational management of the department (12 employees) - Interviewing, selecting and hiring new staff members - Sales & Marketing strategy definition and implementation - Staff training - Ensure good communication with other hotel departments - Prepare and take part in management meetings as well as regular reporting to the General Manager - Active sales actions and representing the hotel on trade fairs - Corporate, Tour Operator and Consortia contract negotiation and management - Hiring and handling representing agencies for Sales and Public Relations in key markets (France, UK, Germany, China, Russia and India) - Negotiating and buying space for ads (newspapers, online, billboards) - Coordinate the creation of ads and other marketing items - Creation of a new website and content management - Monthly and on request sales reports and statistics creation

  • Sales & Marketing Coordinator

    Grand Hôtel Suisse Majestic - Montreux, Switzerland

    Sales
    January 2012 - March 2017 · 5 years and 3 months

    -Selling and organizing MICE events - Active sales actions and representing the hotel on trade fairs - Corporate, Tour Operator and Consortia contract negotiation and management - Hiring and handling representing agencies for Sales and Public Relations in key markets (France, UK, Germany, China, Russia and India) - Negotiating and buying space for ads (newspapers, online, billboards) - Coordinate the creation of ads and other marketing items - Creation of a new website and content management - Monthly and on request sales reports and statistics creation - Prepare and take part in management meetings as well as regular reporting to the General Manager

Education

  • Bachelor in Business Administration

    HEIG - Yverdon-les-Bains, Switzerland

    September 2017 - November 2017

    Formation en emploi: Option spécifique : Finance d’entreprise avancée Options secondaires : Politique économique et Gouvernance d’entreprise Thèse : « Analyse statistique de la planification à court terme du personnel d’un établissement hôtelier dans le but d’en optimiser l’allocation » Distinctions : Rang A et Prix d’Excellence en Gestion Financière

  • Diplôme d'Hôtelier-Restaurateur ES

    Ecole Hôtelière Genève - Geneva, Switzerland

    January 2005 - December 2007

Languages

5 languages

  • English

    Native or fluent

  • French

    Native or fluent

  • German

    Professional working

  • Swedish

    Notions

  • Spanish

    Notions

Skills

8 skills

  • Contract management
  • Contract Negotiation
  • Event Management
  • Front Office
  • Reservations
  • Revenue Analisys
  • Rooms Management
  • Staff managment
Connections
Gilles Samzun
Contrôleur de recettes at Beau-Rivage Palace Lausanne
Gabriel Urban
General Manager at Atrium Airport
Following
Hosco
Hosco
Geneva, Switzerland
Ecole Hôtelière Genève
Ecole Hôtelière Genève
Geneva, Switzerland
Other members
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Thomas Puget
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