Erika Soares

Erika Soares

Reception at Norsk Havbrukssenter
Lives in Norway

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About me

Hi,

I’m Erika Soares,

I have over 10 years experience in airport lounge, restaurant, bars and breakfast.

All my experience has provided me with through knowledge of both classic and contemporary cocktails, beer, wine, spirit and mixed drinks.

Having worked in a range of bars and cafes in London, UK, I have developed my customer service and coffee-making skills both in high-volume establishments and small, local eateries.

Pandemic year hit hard on all of us and unfortunately I lost my dream job in one of the best airline company I know in U.K., but it also gave me a big opportunity to do some volunteers in many amazing places I could ever imagine as Austria, Norway, Germany and Guatemala.

My experience is builded by all the influence of places I have been and peoples I have met and now looking for my next big adventure in my career.

Please find attached my resume, Please feel free to contact me if you require any further information at +447852183466 or over email.

Thank you so much. Have a great day!

Experience

8 years and 2 months

  • Reception

    Norsk Havbrukssenter - Brønnøysund, Norway

    Reception
    April 2021 - Now · 3 years

  • bartender - volunteer

    Driftwood Hotel - El Pajonal, Guatemala

    Bar
    December 2020 - January 2021 · 2 months

    Helping the Hotel in improving the customer service Up-selling the large drinks and food menu Making guest feels welcome

  • Customer Service

    Lofoten Links - Gimsøysand, Norway

    Customer Service
    July 2020 - November 2020 · 5 months

    Trainee housekeeping, reception The work includes: - Cleaning rooms and lodges at Lofoten Links Lodges Working in reception and café at Lofoten Links. Maintenance work at the farm (fencing, gardening etc.) Transporting guests LOFOTEN LINKS Work related to Hov Camping like cleaning service rooms and sauna, preparing sauna, controlling payment of guests, gardening and other necessary work and restaurant Låven like serving, cleaning, and preparing coffee and more simple food Stable work and working with horses at Hov Gård etc

  • Customer Service

    Virgin Atlantic - London, United Kingdom

    Customer Service
    September 2018 - June 2020 · 1 year and 10 months

    Looking after upper class passengers Giving all support to very first impression of ours service Advice about the drinks and food menu AMD information about the flights

  • waitress

    St. Ermin's Hotel, Autograph Collection - London, United Kingdom

    Bar
    November 2017 - June 2020 · 2 years and 8 months

    Very classy hotel bar, hosting and serving drinking and food to ours hotel guests. Up-selling our menu and getting to know what’s the guest preference to better service

  • bartender

    Apex hotel - London, United Kingdom

    Bar
    March 2017 - October 2017 · 9 months

    Demonstrate an in depth knowledge of all beverages and cocktails Making and creating drinks

  • Customer Service

    Trans-Fast money transfer - London, United Kingdom

    Customer Service
    August 2015 - October 2016 · 1 year and 3 months

    Cash management operations Proactive in resolving all the customers inquiries over the phone or personally

Education

  • Law - incomplete

    Universidade nove de julho - São Paulo, Brazil

    January 2004 - December 2009

    Civil and criminal Law

Languages

3 languages

  • English

    Native or fluent

  • Portuguese

    Native or fluent

  • Spanish

    Limited working

Personal information

Nationalities

  • British

  • Brazilian

Skills

8 skills

  • Cultural adaptability
  • Friendly attitude;
  • Global traveler
  • Keen Observer
  • Openmind
  • Positve atittude
  • Proactive Approach
  • Upselling of hotel prod
Following
Accor Hotels
Accor Hotels
Issy-les-Moulineaux, France
Burj Al Arab - Jumeirah Group
Burj Al Arab - Jumeirah Group
Dubai, United Arab Emirates
Radisson Hotel Group
Radisson Hotel Group
Brussels, Belgium
Other members
Diana-Maria Popa
Lanciano, Italy
Chiara Giordano
Barcelona, Spain
Flávia Seabra
London, United Kingdom
Kristine Aas
Oslo, Norway
View more
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