Erika Vigara

Meetings & Events Coordinator Trainee

Hilton Prague Old Town - Prague, Czechia

Ensure the smooth running of the events. Be the main person between the hotel and the organizer, transferring all the information to the departments involved. Create the breakdown of the charges and proceed with the payments. Check that all meeting rooms have the correct set up. Ensure coffee breaks, lunches and dinners are ready on time. Assist the organizers with their needs related to the events. Update banquet event orders to have the latest information or create new ones. Working with Opera, Micros and Delphi. Attend internal and external meetings. Conduct in site inspections and give information about the meetings floor. Support other F&B outlets when required.

Guest Relation trainee

Crowne Plaza Beijing International Airport - Beijing, China

5* Hotel with 600 rooms. Work as Guest Relation officer, taking care of VIP guests. Supervise their rooms are ready and deliver de VIP amenities on time. Assist front office with check-in/ check-out, check availability and assign rooms for VIP guests according their preferences. Use of PMS Opera. Assist concierge department giving information to guests and helping them with different requirements.

Head Waitress

Grup costa - Barcelona, Spain

Gastronomic restaurant, working with POS. Serve a total of 20-25 people. Ensure everything is ready before the service starts and set ups are correct. Present the menu, serve the food on time and make sure the clients enjoy their experience.

Cross Training Intern

Hotel Campus - Bellaterra, Spain

Cross training between Front Office, F&B Service and Kitchen. Front Office: Reception and Housekeeping duties. PMS Tesipro. Kitchen: Cold Kitchen, hot kitchen (a la carte and menu stations). F&B: Hostess, a la carte, menu and bar waitress.

Waitress on call

4*- 5* hotels - Barcelona, Spain

Waitress on call in different 4* and 5* hotels in Barcelona and restaurants. - Fairmont Rey Juan Carlos I 5* - Gran Hotel La Florida 5* - Melià Sky Barcelona 5* - Hotel H10 The One 5* - Hotel Barcelona Catedral 4* Working in all kind of events: Coffee Breaks, Breakfasts, Lunches, Dinners, Buffets.

Basic Food Hygiene Training

Corporacion informatica - Barcelona, Spain

Bachelor Degree in Hotel Management

Turisme i Direcció Hotelera / Universitat Autònoma de Barcelona (UAB) - Barcelona, Spain

Mention in International Hotel Management

Marketing

IES Jaume Mimó - Cerdanyola del Vallès, Spain