Ernest John De La Cruz

Ernest John De La Cruz

Holiday inn expree airport hotel at Holiday inn express airport hotel
Lives in Dubai, United Arab Emirates

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About me

Hello there, I'm confidently believe that I'm fit for this sort of job because, I make the job easily without pressure, I can do the work and deliver exceptional results, I'm always being part of the solutions not a problem even though the captivity of the negativity will come at work I don't panic, I adjust.

Experience

3 years and 1 month

  • Holiday inn expree airport hotel

    Holiday inn express airport hotel - Dubai, United Arab Emirates

    Housekeeping
    June 2017 - June 2019 · 2 years and 1 month

    cleaning and servicing of guest rooms under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems specially how to deal with the guest complains to maintain the heartbeat score stable.

  • Toll Teller

    Nlex Tollways Management inc - Manila, Philippines

    Customer Service
    March 2016 - August 2016 · 7 months

    as a toll teller, i'm responsible for the payments of the motorist by paying from their tickets (toll fee), encoding the cost revenue of your cash float money, handling the motorist complains.

  • Power Monitoring

    Moldex Product inc. - Manila, Philippines

    Revenue Management
    November 2014 - April 2015 · 6 months

    as a power monitoring , i'm responsible for monitoring the electricity of entire plant by encoding the electricity meter for how much is the consumption in daily/monthly/yearly cost. i'm also doing production for extra miles and fixing machines for training purpose.

Education

  • College Diploma

    ICI - Immaculate Conception International College of Arts and Technology - Manila, Philippines

    June 2012 - March 2014

Languages

4 languages

  • Tagalog

    Native or fluent

  • English

    Professional working

  • Russian

    Notions

  • Arabic

    Notions

Skills

16 skills

  • Ability to work under pressure
  • Adaptability
  • Communication
  • Computer knowledge
  • constant learning
  • Customer-service
  • Decision making
  • Guest Service Management
  • Hospitality service
  • Imagination
  • Leadership
  • Mentoring
  • risk taking
  • Self-motivation
  • Teamwork
  • Time management
Following
Lapita, Dubai Parks and Resorts, Autograph Collection Hotels Hosco
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