Erzsebet Senkar

Erzsebet Senkar

Events and Conferences Sales Manager at Interstate Hotels & Resorts Europe
Lives in Aylesbury, United Kingdom

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About me

A highly competent, capable and resourceful assistant banqueting manager with good all round experience of event development and management. Self-motivated, enthusiastic and with a can-do positive attitude with a proven ability to ensure the smooth running of each event hosted. Experienced in wedding planning and design, hosting conferences, receptions and promotional events. Ability to keep a level head at all times and considers no job too big or too small. Looking for a career advancement opportunity with a company that will challenge my problem solving skills, creativity and allow me to further develop my potential.

Experience

6 years and 6 months

  • Events and Conferences Sales Manager

    Interstate Hotels & Resorts Europe - Aylesbury, United Kingdom

    Events
    March 2019 - Now · 10 months

    Revenue forecasting as well as budget planning for the year ahead Leading and managing the events department to drive sales Hotel marketing - managing hotel's website, designing marketing materials, crating marketing campaigns - social as well as email Carrying out hotel duty manager tasks on pro rota basis Driving revenue trough events an functions as well as food and beverage. Efficient utilisation of all systems, in line with company best practices and standard operating procedures (OPERA, Delphi, IHR1, Concerto)

  • Reservations and Events Supervisor

    Interstate Hotels & Resorts Europe - Aylesbury, United Kingdom

    Back Office
    September 2018 - June 2019 · 10 months

    Driving sales activity for meeting space through strategic planning and client engagement. Driving revenue through accommodation, meetings & events and supporting sales activities within Food and Beverage. Leading and managing the reservations and events department in the long term absence of the manager. Monthly forecasting within the events as well as the reservations department. Planning complex events. Leading hotel show rounds and hotel showcases to maximise sales. Preparing function sheets to make sure every event runs smoothly. Efficient utilisation of all systems, in line with company best practices and standard operating procedures (OPERA, Delphi, IHR1, Concerto)

  • Events Executive

    Marriott International - Budapest, Hungary

    Events
    May 2018 - August 2018 · 4 months

    Met group coordinator/host prior to functions, made introductions, and ensure that all arrangements are agreeable. Read and analyzed banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Responded to and tried to fulfil any special banquet event arrangements. Followed up on special banquet event arrangements to ensure compliance. Up sold food and beverage items as well as room hire to meet personal incentive plan. Planned and managed events, including weddings, conferences, conventions pop up events. Prepared calculations to stay in budget.

  • Assistant Banqueting Manager

    Old Amersham Hotels - Amersham, United Kingdom

    Events
    July 2015 - April 2018 · 2 years and 10 months

    Meeting clients, taking contracts to help them to discuss what they need to have in the event and reporting these to the banquet manager. Pre -plan the event with the assistance from the manager. Supporting the banquet plans, and design the venue planned. Coordinate with the catering staff and manage banquet business logistics. Ensure best food and beverage service is given in the interest of the consumer. Monitor and control banquet budget, which includes labour costs, beverage costs, inventory equipment, etc. Require to coordinate and cooperate with all the departments like culinary, catering, sales housekeeping, etc. to manage them in an effective manner to get a hold on the esteemed customers.

  • Flavon Distributor

    Flavon Max Group - Budapest, Hungary

    Spa & Wellness
    September 2015 - December 2016 · 1 year and 4 months

    Network marketing- world wide distributor and lifestyle consultant

  • Food and beverage assistant

    holiday Inn - Aylesbury, United Kingdom

    F&B service
    June 2013 - June 2015 · 2 years and 1 month

    • Answered department phone calls within 3 rings, using corrects salutations and telephone etiquette. • Delivered requested items to rooms. • Processed credit card transactions during the checkout process Referred guests to local restaurants and • recommended attractions in the area. • Greeted all guests in a courteous and professional manner. • Assisted guests with making menu choices in an informative and helpful fashion. • Delivered expectation service by greeting and serving customers in a timely, friendly manner. • Appropriately suggested additional items to customers to increase restaurant sales. • Maintained a professional tone of voice and words at all times, including peak rush hours. • Promoted and endorsed the company to bring in new business. • Helped the hotel to pass all sorts of audits. • Trained new members of the guest service team. • Updated team members about changes in hotel products, services, pricing and policies. • Helped in the running and set up process of functions

  • Wedding planer, decorator

    Trinix - Hurbanovo, Slovakia

    Events
    June 2014 - December 2014 · 7 months

    • Attended meetings with potential customers to discuss their needs, and compare them with their budget. • Been at the venue on the day of the wedding to make sure that everything goes to plan. • Answered phone calls and emails. • Took part in exhibitions to show how the company works and what it offers. • Helped the couples to find the right decoration for their big day.

Education

  • Diploma

    The Wedding Planning Academy - London, United Kingdom

    March 2018 - March 2019

    Wedding planning styling and design

  • A Level

    The Grange School - Aylesbury, United Kingdom

    October 2011 - June 2013

    Double appled business and leisure studies

  • AS level

    Schola Privata Gutaiensis - Kolárovo, Slovakia

    September 2011 - July 2012

    Travel and Tourism

Languages

5 languages

  • Slovak

    Native or fluent

  • Hungarian

    Native or fluent

  • English

    Native or fluent

  • Polish

    Professional working

  • Spanish

    Limited working

Personal information

Nationalities

  • Slovak

Date of birth

March 26th 1995

Skills

14 skills

  • Bartending,waiter,barista
  • Big events
  • Corporate Events
  • Creative problem solving
  • Customer friendly
  • decorative
  • Eventmanagement
  • Experienced hostess
  • F&B micros
  • Honest, punctual,
  • Languages
  • Strong hospitality
  • Strong time management
  • Use opera
Connections
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