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With experience of 6 years in customer service\guest relation. Recognised for ability to communicate with customer providing exceptional service that ensure client antension and positive feedback. proven ability to increase sales through up selling as technique as well as implementing process that drive profitability.
guest relation officer
royal court hotel - Mombasa, KenyaFront Office receptionAugust 2016 - February 2017
certificate in microsoft office
polytechnic - Mombasa, KenyaNovember 1999 - May 2000
EnglishNative or fluent100%
- MS Excel
Esha Ahmed Abdallah