Essi Varakas

Essi Varakas

Service Manager at Radisson Blu Hotel
Lives in Helsinki, Finland

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About me

Looking for new opportunities!

Over 13 years of experience from F&B, whereof 10 years from managerial positions. Graduated as a Bachelor of Hospitality Management from the leading hospitality school in Finland, Haaga-Helia University of Applied Sciences.

As a person I am articulate, presentable, friendly, punctual and result-oriented. Analyzing performances and achieving goals set works as an excellent motivator for me, and exceeding expectations is what I aim for.

Experience

13 years and 11 months

  • Service Manager

    Radisson Blu Hotel - Helsinki, Finland

    Management
    April 2018 - Now · 1 year and 9 months

    Breakfast Service Manager at Radisson Blu Aleksanteri Hotel. In charge of managing the Radisson Blu Aleksanteri’s Super Breakfast, including operations, managing the team with my own example, customer service, overall quality, staff training, second in charge of the hotel safety matters, warehousing (orderings goods, storage, monthly inventories), continuous development and improving the breakfast. I was honored to be elected as the Employee of the Year in 2018.

  • Front Desk Agent

    Restel Ltd. - Helsinki, Finland

    Front Office reception
    September 2017 - April 2018 · 8 months

    Front Desk Agent at Hotel Cumulus City Meilahti

  • Waitress

    Restel Ltd. - Helsinki, Finland

    F&B service
    September 2014 - April 2018 · 3 years and 8 months

    Waitress in events and hotel restaurants.

  • Shift Manager

    Los Bastardos Ltd. - Helsinki, Finland

    Management
    September 2017 - January 2018 · 5 months

    Daily operations and ensuring the overall quality at fast-paced Italian À la carte restaurant.

  • Instagram Account Admin

    Warere Town House & Warere Beach Hotel - Zanzibar Town, Tanzania

    Sales & Marketing
    November 2015 - May 2017 · 1 year and 7 months

    Advertising and updating Warere Hotels' page on Instagram

  • Internship, CRM

    Jumeirah Group - Dubai, United Arab Emirates

    Sales & Marketing
    April 2016 - October 2016 · 7 months

    Customer Relationship Management department, direct marketing, email marketing

  • Internship, Assistant manager trainee

    Warere Town House - Zanzibar Town, Tanzania

    Management Trainee
    July 2015 - September 2015 · 3 months

    Front office, assisting with general hotel tasks, supervising breakfast, assistant manager trainee.

  • Restaurant Manager

    Rax Restaurants Ltd. / Myyrmäki - Vantaa, Finland

    Management
    September 2010 - June 2015 · 4 years and 10 months

    Accountable and responsible for the restaurant’s profit & budget. In charge of the restaurant’s marketing. Following the brand standards & guidelines. Staff training & development, and managing staff with my own example. Everyday paperwork and back office tasks.

  • Internship, Receptionist

    Warere Town House - Zanzibar Town, Tanzania

    Front Office reception
    January 2015 - March 2015 · 3 months

    Front office; Receiving guests with information regarding their rooms, giving information regarding tours and transfers and reserving said tours and invoicing and receipting as well as collecting payments.

  • Shift manager

    Rax Restaurants Ltd. / Forum - Helsinki, Finland

    Management
    March 2007 - September 2010 · 3 years and 8 months

    Working as the restaurant manager’s right hand and substitute. Ordering and receiving food supplies. Conduct the monthly inventory. Daily operations and ensuring the overall quality.

  • Pizzeria worker

    Rax Restaurants Ltd. /Forum - Helsinki, Finland

    F&B service
    February 2006 - February 2007 · 1 year and 1 month

    Customer service, food preparations and taking care of cleanliness.

Education

Languages

6 languages

  • Finnish

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

  • Swedish

    Limited working

  • Swahili

    Notions

  • Arabic

    Notions

Personal information

Nationalities

  • Finnish

Work Permits

  • European Union

Date of birth

August 04th 1987

Driving License

Yes

Skills

38 skills

  • Ala carte
  • Bar
  • Barista
  • Brand Communication
  • Brand Marketing
  • Breakfast Buffet
  • Breakfast service
  • CRM
  • Email marketing
  • E-marketing
  • Entrepreneurial Skills
  • F&B management
  • F & B Manager
  • F&B operation
  • F&B Services
  • Financial analysis
  • Fire/Evacuation Procedure
  • Fire Safety
  • First Aid
  • Front Office
  • Hotel Marketing
  • KPI analysis
  • Leadership skill
  • Luxury Hotels
  • Marketing Strategy
  • Micros Opera
  • MS Office
  • Opera
  • Punctual
  • Restaurant Marketing
  • Restaurants
  • Revenue Management
  • Safety
  • Social Media
  • Stock inventory
  • Sustainable tourism
  • Teamleader
  • Teamwork Leadership

Additional Information

2 informations shared

  • Guest Review from TripAdvisor

    tripadvisor_review.png
  • Employee of the Year 2018, Radisson Blu Aleksanteri Hotel

    “Essi is one of our top talents as she brings in qualities, which are rare - she is innovative, not afraid to voice her mind, clever, driving, a finisher and fun to be with. Her great positive impact in such a short period of time is just fantastic. Our guest satisfaction scores rating breakfast increased from 7,8 in 2017 to a whopping 8,3 in 2018. From a financial perspective our Aleksanteri breakfast reduced loss by 111,000€ in 2018.”

    IMG-20190120-WA0010.jpg
Connections
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