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Over 12 years of experience from F&B, whereof 9 years from managerial positions. Graduated as a Bachelor of Hospitality Management from the leading hospitality school in Finland, Haaga-Helia University of Applied Sciences.
As a person I am articulate, presentable, friendly, punctual and result-oriented. Analyzing performances and achieving goals set works as an excellent motivator for me, and exceeding expectations is what I aim for.
Radisson Blu Hotel - Helsinki, FinlandManagementApril 2018 - Now · 10 months
Breakfast Service Manager at Radisson Blu Aleksanteri Hotel. In charge of managing the Radisson Blu Aleksanteri’s Super Breakfast, including operations, team management, customer service, overall quality, staff training, warehousing (ordering goods, storages, monthly inventories) and continuous development & improving the breakfast.
Los Bastardos Ltd. - Helsinki, FinlandManagementSeptember 2017 - January 2018 · 5 months
Daily operations and ensuring the overall quality at fast-paced Italian À la carte restaurant.
Front Desk Agent
Restel Ltd. - Helsinki, FinlandFront Office receptionSeptember 2017 - April 2018 · 8 months
Front Desk Agent at Hotel Cumulus City Meilahti
Jumeirah Group - Dubai, United Arab EmiratesSales & MarketingApril 2016 - October 2016 · 7 months
Customer Relationship Management department, direct marketing, email marketing
Instagram Account Admin
Warere Town House & Warere Beach Hotel - Zanzibar Town, TanzaniaSales & MarketingNovember 2015 - May 2017 · 1 year and 7 months
Advertising and updating Warere Hotels' page on Instagram
Internship, Assistant manager trainee
Warere Town House - Zanzibar Town, TanzaniaManagement TraineeJuly 2015 - September 2015 · 3 months
Front office, assisting with general hotel tasks, supervising breakfast, assistant manager trainee.
Warere Town House - Zanzibar Town, TanzaniaFront Office receptionJanuary 2015 - March 2015 · 3 months
Front office; Receiving guests with information regarding their rooms, giving information regarding tours and transfers and reserving said tours and invoicing and receipting as well as collecting payments.
Restel Ltd. - Helsinki, FinlandF&B serviceSeptember 2014 - April 2018 · 3 years and 8 months
Waitress in events and hotel restaurants.
Rax Restaurants Ltd. / Myyrmäki - Vantaa, FinlandManagementSeptember 2010 - June 2015 · 4 years and 10 months
Accountable and responsible for the restaurant’s profit & budget. In charge of the restaurant’s marketing. Following the brand standards & guidelines. Staff training & development, and managing staff with my own example. Everyday paperwork and back office tasks.
Rax Restaurants Ltd. / Forum - Helsinki, FinlandManagementMarch 2007 - September 2010 · 3 years and 8 months
Working as the restaurant manager’s right hand and substitute. Ordering and receiving food supplies. Conduct the monthly inventory. Daily operations and ensuring the overall quality.
Rax Restaurants Ltd. /Forum - Helsinki, FinlandF&B serviceFebruary 2006 - February 2007 · 1 year and 1 month
Customer service, food preparations and taking care of cleanliness.
The Emirates Academy of Hospitality Management - Dubai, United Arab EmiratesJanuary 2016 - April 2016
Study Abroad Programme
Bachelor of Hospitality Management
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management [ HSD ] - Helsinki, FinlandAugust 2014 - June 2017
Degree Programme in Restaurant and Hotel Management
Hotel, Restaurant and Catering Supervisor's Diploma
Restel Business School / AVA Institute - Helsinki, FinlandAugust 2012 - May 2013
Hotel, restaurant and catering supervisor’s special qualification (entrepreneurship, operation & service functions, leadership and sales & marketing).
FinnishNative or fluent100%
EnglishNative or fluent100%
- Ala carte
- Brand Communication
- Brand Marketing
- Breakfast Buffet
- Breakfast service
- Email marketing
- Entrepreneurial Skills
- F&B management
- F & B Manager
- F&B operation
- F&B Services
- Financial analysis
- Front Office
- Hotel Marketing
- KPI analysis
- Leadership skill
- Luxury Hotels
- Marketing Strategy
- Micros Opera
- MS Office
- Restaurant Marketing
- Revenue Management
- Social Media
- Stock inventory
- Sustainable tourism
- Teamwork Leadership