Eunice Umumararungu

Eunice Umumararungu

Kitchen Intern at Nyurah
Lives in Kigali, Rwanda

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Experience

2 years and 6 months

  • Kitchen Intern

    Nyurah - Kigali, Rwanda

    F&B kitchen
    March 2022 - Now · 1 year

    • Assisted the chefs in various banqueting events • Creating and developing new menu items • Set up, and cooked dishes in accordance with culinary practices, assuring adequacy of supplies of the cooking stations • Butchered various kinds of meats, prepared various kinds of dishes, stock, and a variety of sauces • Upheld company daily and weekly procedures including temperatures checks, food labeling, dating and storage of deliveries, and reporting damaged goods and discrepancies

  • Reservations Intern

    Radisson Hotel Group - Kigali, Rwanda

    Reservations
    September 2021 - February 2022 · 6 months

    Front Office agent • Checking in and out guests • Making reservations for groups and individuals • Responding to guests’ inquiries • Entering customer or appointment information into the company database • Managing guest documents and records • Ensuring follow up on check out rooms and updating the system regularly • Maximized guest satisfaction during the stay, and departure Reservations Intern • Answered all guest inquiries about hotel services and handled all reservations incoming calls • Booked group room reservations while ensuring to maximize revenue • Posted all changes made by guests in the company database and followed up on payments • Ensured reservation accuracy, consistency, and posting in the Opera System as well as generating daily pickup reports using excel spreadsheets to generate a summarized report • Providing timely and accurate information to all external and internal parties involved in building and selling customer services. • Updated and validated rates, inclusions, and special arrangements for travel agency accounts

  • Waitress

    Mythos Boutique Hotel - Kigali, Rwanda

    F&B service
    May 2021 - June 2021 · 2 months

  • Housekeeping

    Mythos Boutique Hotel - Kigali, Rwanda

    Housekeeping
    February 2021 - March 2021 · 2 months

  • Assistant chef

    Nyurah - Kigali, Rwanda

    F&B kitchen
    August 2020 - January 2021 · 6 months

  • Guest relations agent

    Radisson Hotel Group - Kigali, Rwanda

    Guest Relations
    February 2020 - March 2020 · 2 months

Education

Currently studying

  • Bachelor's degree in Hospitality management, Tourism and Business Management

    Vatel Kigali (Rwanda) - Kigali, Rwanda

    February 2020 - February 2023

Languages

2 languages

  • English

    Native or fluent

  • French

    Professional working

Personal information

Nationalities

  • Rwandan

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