Eva González

Eva González

Revenue Manager at Rinovo Consulting
Lives in Barcelona, Spain
over 6 months ago

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  • Revenue Manager

    Rinovo Consulting - Barcelona, Spain

    Revenue Management
    January 2018 - June 2018 · 6 months

  • Revenue and reservations supervisor

    Ohla Boutique Hotels - Barcelona, Spain

    Revenue Management
    April 2016 - January 2018 · 1 year and 10 months

  • Responsible for individual reservations

    Grand Hotel Central - Barcelona, Spain

    June 2014 - April 2016 · 1 year and 11 months

    - Customer attention over the telephone and email to direct customers, tour operators, travel agencies and companies. Answering all clients requests concerning hotel information and reservation enquiries. Problems solving. - All kind of reservations management: FIT, BAR, RACK, contracted rates from allotment and free sale, special offers, etc. Reservations acknowledgement, introduction, revision, amendments, cancellations, etc. - SPG (Starwood Preferred Guest) initial set up. All rates update in channel manager Valhalla, daily modifications according to the hotel strategy. Reservations management. - OTA's extranets and channel managers management (Siteminder, Synxis and Valhalla) according to the hotel strategy. Sales opening and closing, adding or removing room inventory and applying stay restrictions. - TTOO's extranets management. Adding or removing room inventory for freesale, providing extra allocation when possible, closing allotment requests and follow up. - Payment control, checking wire transfers wi

  • Reservations agent

    Abba Hotels - Barcelona, Spain

    December 2012 - May 2014 · 1 year and 6 months

    Reservations department in the head office of Abba Hotels, in Barcelona. - Customer attention by phone and email, giving information about the hotels, offering availability and prices, making reservations and managing them. - Dealing with direct customers, travel agencies and companies. - All kind of rates loading in the PMS, contracts with tour operators and agreements with companies. - Group reservations management. - Database updating (direct customers, travel agencies and companies). - Updating loyalty program and follow-up. - Extract the daily statistics of hotel occupation and prices.

  • Booking agent

    Costa Crociere - Barcelona, Spain

    December 2011 - November 2012 · 12 months

  • Internship

    Toerisme Vlaanderen (Flander's tourist office) - Barcelona, Spain

    Administration & General
    May 2011 - November 2011 · 7 months


  • Chinese studies

    Pompeu Fabra University - Barcelona, Spain

    August 2011 - June 2013

    Master's degree in Chinese studies

  • Erasmus

    Erasmushogeschool Brussel - Anderlecht, Belgium

    August 2010 - March 2011

    Tourism & marketing

  • Tourism degree

    Mediterrani Escola Universitaria - Barcelona, Spain

    August 2008 - June 2011

    Tourism Degree


  • Spanish
    Native or fluent
  • Catalan
    Native or fluent
  • English
    Full professional
  • French
    Professional working
  • German
    Limited working
  • Chinese


  • Accuracy
  • Advanced Excel
  • Budgeting & Forecasting
  • Channel management
  • Hotel industry
  • Inventory management
  • Pricing Analysis
  • Pricing Strategy
  • Reservations management
  • Revenue Analysis
  • Revenue Managment
  • Yield-management
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