Evelina Rozenbergaite

Evelina Rozenbergaite

Senior Destination Specialist at Firebird Tours
Lives in Vilnius, Lithuania
over 6 months ago

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An experienced manager in service industry, fast-moving and demanding customer-facing environments. Able to lead busy teams, resolve complex problems and improve all round operational performance across multi-disciplinary functions. A very results orientated individual, offering strong leadership skills and the ability to contribute at strategic and tactical levels, fluent in English, Russian and Lithuanian, seeking a managing role in customer relations.

Experience

  • Senior Destination Specialist

    Firebird Tours - Vilnius, Lithuania

    Sales & Marketing
    August 2015 - September 2018

    • Attract new clients • Maintain current client profile • Advising customers, resolving complaints and ensuring customers experience is excellent at all times • Assistance in leading the team • Meeting team goals • Assisting in opening new destinations • Maximise profits

  • Assistant Restaurant Manager

    Gordon Ramsay Group - London, United Kingdom

    Management
    August 2014 - January 2015

  • Assistant Restaurant Manager

    Aqua Restaurant Group - London, United Kingdom

    Management
    June 2013 - July 2014

  • Senior Floor Manager / Reception Supervisor

    D&D London - London, United Kingdom

    Management
    August 2010 - July 2013

Education

  • Tourism & Hotel Management

    Kaunas College - Kaunas, Lithuania

    September 2006 - July 2009

    Degree gained in hospitality industry

Languages

  • Lithuanian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Russian
    Professional working
    60%
  • Spanish
    Notions
    20%

Skills

  • First Aid
  • Tourist guide
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