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Tourism industry has always been of my interest as it is so wide and focuses on making people happy. As a former waitress I have developed my customer service skills which will enable me to use them with other companies after I finish university and when doing any voluntary work. My aim is to always grow my knowledge which is through university,voluntary work and in future through working with different types of companies.
University of Derby - Derby, United KingdomSales & MarketingFebruary 2016 - Now
This is an ambassador role for higher education where I share my university experiences to prospective students, I deal with any university related questions honestly and friendly, I have to have a good knowledge of the University offers and their commercial aims at the Devonshire Dome campus, This means that being professional and approachable to represent the University in the best light is a must. During this job I have manned HE fair stands and carried out presentations for prospective students.
Adventure Course Specialist
Camp Tamarack - Grande Prairie, CanadaRecreation & LeisureJune 2016 - September 2016
Duties included: Taking care of children between 4-17 and adults. Taking care of people with disabilities. Planning, running and debriefing games and activities showing leadership skills gained. Working at heights attaching people to high ropes including the zip line and the giant swing. Working closely with climbing equipment ensuring inspections were carried out for the safety of campers. Experience of re-directing misbehaved campers for them to enjoy their time.
Jurys Inn Hotels - Derby, United KingdomF&B serviceSeptember 2014 - November 2015
In this job the main focus is to make customers happy which has always been my aim throughout the job. Working for such a large company as Jury's Inn has enabled me to learn how to deal with customers from different backgrounds, countries and regions. My duties mainly included service of guests in bar and restaurant to the company standards with other duties such as closing bar and restaurant whilst performing accurate cleaning duties. One of the most important responsibilites which will come in use in future is dealing with complaints which I have received training for to be able to understand how to deal with different customer types.
BA (Hons) International Tourism Management
University of Derby - School of Hotel, Resort and Spa Management - Buxton, United KingdomSeptember 2015 - Now
PolishNative or fluent100%
EnglishNative or fluent100%
CV - Ewelina Wisniewska
CV - Ewelina WisniewskaDownload the file