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An organized, results-oriented Customer Service Professional with 4+ years’ experience and an excellent track record of significantly increasing service quality, sales and customer base. I possess outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty. In addition, I am a highly efficient individual with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multi-task and prioritize, and able to organize, train and monitor teams. Seeking a new and challenging role where my existing skills can be utilized.
Customer Service Executive
NFC Bank SA - Mamfe, CameroonFront Office receptionDecember 2015 - September 2018 · 2 years and 10 months
Rome Business School - Rome, ItalyOctober 2015 - October 2016
Masters of Business Administration with specialization in Finance
BSc. Banking and Finance
University of Buea - Buea, CameroonOctober 2010 - October 2013
Bachelors of Science
EnglishNative or fluent100%
- ACCOUNTS MANAGEMENT
- Calming Presence
- Excellent Attention to detail
- Excellent communication and interpersonal skills
- Relationship Management