Fátima Antón

Fátima Antón

Student from Les Roches Marbella International School of Hotel Management
Lives in Marbella, Spain
over 6 months ago

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About me

To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the tourism industry.

Experience

7 months

  • Front Office Reception

    Meliá Hotels International - Madrid, Spain

    Front Office reception
    June 2016 - December 2016 · 7 months

    • Welcome and greet guests, • Manage room reservations using a computerized reservations system, • Address guests concerns and special requests, • Get transport for customers and reservations in local restaurants, • Answer telephone calls and transfers these to departments, • Take and relay telephone messages for hotel guests and department, • Prepare bills, handle and process checkouts, take payments, • Communicate with housekeeping and maintenance staff to ensure that great quality, • Deal with complaints and problems, Sorted and racked incoming emails, • Answer queries of guests about various information and services of the hotel, • Prepared documents and business forms required by the government for compliance, • Do other administrative and hospitable functions assigned from time to time

Education

Currently studying

Languages

3 languages

  • Spanish

    Native or fluent

  • English

    Professional working

  • German

    Limited working

Skills

6 skills

  • Able to multitask
  • Keen Eye for Details
  • Problem Solving Skills
  • To organize and prioritize tasks effectively
  • To work independently
  • Under pressure

Additional Information

1 information shared

  • Training in hygiene and food safety for food handling

    .

Connections
Mihai Lițoiu
Cluster Sales Executive at Radisson Blu Hotel, Bucharest
Sean Ralph
International HR Research Consultant at LATZER ASSOCIATES GROUP GmbH
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
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