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I am attending a Master's in International Hospitality Management, with lessons held in London. I graduated in foreign languages (Spanish, English and Portuguese), with a focus on corporate communication (MA + BA). I have had several experiences abroad where I had the chance to deal with people from different cultures and with different linguistic backgrounds.
I had work experiences in the education and travel sector (teaching, private lessons, leading students’ groups abroad for summer school) as well as in the translations and interpreting sectors. I have also worked as back office import/export assistant and management intern, promoting different advertising material such as real estate brochures.
Prai Srl - Gravina in Puglia, ItalyBack OfficeMarch 2017 - June 2017 · 5 months
I assisted on everyday matters about current import/export transactions, following import shipments from foreign suppliers (China, India, Taiwan, Turkey). I contacted current and new foreign customers and agents (Spain, Portugal), formulated commercial letters, packing lists and quotations. I also translated various documents in English, Spanish and Portuguese and organized business trips.
English language teacher
Istituto comprensivo E. Montemurro - Gravina in Puglia, ItalyOtherFebruary 2017 - February 2017 · 1 month
I made a substitution for English language teaching at a middle school
Management assistant intern (advertising)
Meritservus Secretaries Ltd - Limassol, CyprusManagement TraineeJanuary 2015 - May 2015 · 5 months
I assisted with promotion and designing of different advertising material (real estate brochures) and participated in team meetings regarding the implementation and continual review of projects.
Naxas Srl/Interstudioviaggi - Barcelona, SpainTourismJuly 2014 - August 2017 · 3 years and 2 months
During the summers, I worked as a group leader and supervisor of students for different study trips in the UK (London, Birmingham, Worcester), Ireland (Dublin) and Spain (Barcelona, Madrid, Valencia). I was a team leader for group activities and also helped for the assistance in airport and the supervision of the group during the journey.
Export sales assistant
FEMA Italian Cutting Systems S.r.l. - Gravina in Puglia, ItalyBack OfficeOctober 2013 - December 2013 · 3 months
I dealt with foreign customers, answered telephone calls and emails. I made quotations in Italian and English and translated website contents and products' details in English and Portuguese.
Social media and communication assistant
Universpain Spanish courses school - Salamanca, SpainSales & MarketingApril 2011 - May 2011 · 2 months
I assisted for online promotion, web content creation and website updating.
Master's in International Hospitality Management
SESEF - Società Europea per i servizi e la formazione - London, United KingdomApril 2018 - December 2018
Destination management - Revenue and Sales - Event management - Accounting - F&B management - Web marketing & Social Media
MASTER’S DEGREE IN FOREIGN LANGUAGES
Università degli studi di Modena e Reggio EmiliaOctober 2011 - April 2014
Foreign Languages (English, Spanish and Portuguese); international and European laws, business and service management.
BACHELOR’S DEGREE IN FOREIGN LANGUAGES AND LITERATURES
Università degli studi di Bari Aldo Moro - Bari, ItalyOctober 2006 - December 2010
Foreign Languages and Literatures (English, Spanish and Portuguese); English and Spanish literature, tourism laws, IT skills, modern and contemporary history, ibero-romance philology, history of English language.
ItalianNative or fluent100%
- Cusomer service
- English language
- Excellent language skills
- Fluent spanish
- Foreign languages
- Front office reception
- Good customer service
- Italian language
- Multi languages
- Spanish language