Customer Service Report
Customer Service Report by Good&CoDownload the file
I am a passionate Front of the House Professional, who delivers Outstanding Food & Beverage services that showcases my forward thinking , easily displaying my genuine personality.
Praised for delivering high-quality services with confidence, often embracing career progression opportunities through training among bespoke Restaurants, Venues, and Hotels in England .
While working as Front of the House team member, I also developed confidence in showcasing other skills such as: Co-hosting and Promoting Private Functions, Corporate Events, Nightclubs and even Assisting on the Organization of a Cívic Public Events from London to the Sussex coast of England.
As a self-motivated individual, I am always searching for the opportunities to engage on courses or workshops focusing on personal development , career support and discover the importance of complying with the regulations, following guidelines , use of creativity and integrity.
🍍MY PASSION :
Often demonstrating that attention to details can anticipate customers needs and with this forward-thinking mindset focused on amuse our clients, beyond theirs expectations , without compromise on our discretion and cordiality.
My motivation to promote, influence and inspire my colleagues are presented with priority, complying with Health & Safety, Food Safety & Allergens Awareness and with discretion, often promoting Equality & Diversity on the working-place Awareness .
Forward-thinker , Flexible Team-work Motivator and gives me satisfaction to go the extra mile , as long as it executed with consistent care, which may lead not only to exceed revenue targets, but also to develop the returning of loyal clientele, which you can learn with this the difference between SERVICE vs HOSPITALITY
Determination and Focus on career progression demonstrates my fast learning skills and here continuously displays my commitment to enrichment my portfolio with Certificates recognized by The Chartered Institute of Environmental Health - CIEH including:
•Food Safety in the Catering Industry,
•Health and Safety in the Workplace,
• Principals of Fire Safety ,
• Serving the Allergic & Food Intolerant Customer and introduction in
• Law & License Awareness.
Outstanding success on identity, contact and develop relationships with potential clients and combining natural expertise on delivering exceptional customer services.
Creating Concierge & Events Management based mainly on Social Media Expertise and blog named FAB Hospitality & Promotions.
I am committed to continuing development and training to perfect my skills while showcasing with confidence the best services available among the Authorities and Professionals working in the Hospitality Industry
7 years and 8 months
Freelance EVENTS HOST & VIP WAITER & BRAND AMBASSADOR serving the Hospitality Industry. . Focus on developing my career and open to a new career, or future ? You Mith Management with Expertise in Social Media Marketing & , Marketing & Events Management, showcasing flexibility as : * EVENT HOST * CLUB PROMOTER * PARTY ORGANIZER * HOSPITALITY SUPPLIER * VIP CONCIERGE https://wwww.fabhospitalityandpromotions.co.uk Here are some #FAB COMMENTS from our clients : "Working alone or with the help of professional hostess, Fabio is able to welcome guests with charm, discretion and elegance, as he provides an exclusive and discreet high-class customer service, from the time a client steps out of the car by escorting him/her to the allocated point, if necessary." "He is able to take care of the Table Service of Food & Beverages with total confidence and with excellent interpersonal and communication skills in several languages (English, Portuguese, Spanish)." Armed with the ability and experience in the Hospitality Industry both in Restaurants & Clubs, Fabio has a good network list of several venues around London and mainly in the West End, where you can request: Table Reservations, Join Nightclubs Guest-Lists, or even Inquire about partial or total Venue hiring prices for your Private Party or Corporate Event. Please visit FAB Hospitality & Promotions website at https://www.vcita.com/v/daretobefab or call our mobile: 07739565392 for further details
Recruited as a TRAINING WAITER during the period of engagement, due to business demands and experience, which potentially would be developed to become a HEAD WAITER within the probation period. Performing the role of Training Waiter , I was able to multitask and floated among the Front the House Team, assisting directly the Head Waiters, while doing this , was encharged to assist on the Service of Food and Beverages , Table Mantatence and improving the Timing Service and Table Managment by the Waiter or as instructed by the Maitre D.or Host . Displaying dynamic & flexible approach by being easily engaged with all the team members and help on the Team Performance, sharing responsibilities and tasks, that is a priority during the services hours, using of forwarding thinking and effective communication to avoid delays or mistakes while delivering Food & Beverages accordingly to the Epos System tickets. Focus on maintaining a polished appearance, polite and cordial interpersonal communication mart team members as well as with the Guests at all times. Follow initial training during the engagement period, we focus out priority to the Standards of Services of the Cantonese Cuisine and its rich and diverse formats of preparation and services styles. from the Classic Signature Dishes to the Dim Sum and also to the Silver Service of the Pekin Duck Learned how to prepare Mede ain Plaice for the Set Meu as well ad to prepare, carve and serve the Pequin Duck facilitating its service and under the supervision of the Maitre D and follow the company standards. Dynamic and strong team worker, able to display confidence in dealing with the customer as well as interact with all-time members with cordiality and influencing on the development of training for new team members
Special Events Host & Wedding Waiter delivering bespoken Host & Waiter services at CIRCA Events, we pride ourselves on offering couples a flexible approach to their wedding, we proudly joining the Food & Beverage team endorsing its strong reputation as "one of the most creative and exciting catering brands in Sussex." https://circacirca.com/
NURSE - not completed due to carrer choices and changes , as relocated from Brazil to England on the Summer 2001 . Following in Love wotg the frenetic buzz and lifestye of the capital. It was with determinstion and passion that decife to pursuit a career on the happy side of Hospitality , changing Nurse & Health Care for the Food & Beverage Department and extremely lucky , I am happy and hold a Infefinitely Leaves to Remain status since 2008 .
Native or fluent
Date of birth
April 07th 1975
2 informations shared
Customer Service Report by Good&CoDownload the file
As a Proud Fundraiser & Volunteer at @THTorguk , we are delighted to receiving the support from our closest friends so far and pleased to say that we also receiving sponsorship from Emerald Life - whom kindly donate their services and partnered officially sponsoring FAB Hospitality & Promotions to gain a wilder visibility throughout this campaign , that will lead to spread the work and create awareness to this charity that is very close to our heart .
Visit our Fundraising Page below and do not forget the #DONATE whatever note you can , but only if you can spare .
THANK YOU ALL for help me to succeed on this pledge and as I tick my Bucket List, TOGETHER we'll be helping the @THTorguk on the fight against HIV & AIDS in UK and beyond.
For more details about Terrence Higgins Trust , please visit https://www.tht.org.uk where you can find further information and to donate or volunteer just as we #doitforcharity