Fabrice LOAEC

Fabrice LOAEC

Director Of Operations at Ksar Char-Bagh - Relais&Châteaux
Lives in Marrakesh, Morocco
over 6 months ago

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Pre-opening and opening hotel/resort management experience. Culturally well adjusted, non-confrontational, outgoing personality. F&B background. Very goods strengths in openings and well versed in construction / pre-opening phases at luxury resorts.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standard for service, and evaluation of customer satisfaction.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
A monitor the department’s actual and projected sale to ensure revenue goals exceeded and opportunities are identified and addressed. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.

Experience

  • Director Of Operations

    Ksar Char-Bagh - Relais&Châteaux - Marrakesh, Morocco

    Administration & General
    May 2016 - Now · 2 years and 9 months

    14/20 Gault & Millau award 2016 Culunary experience with MCF & MOF Chef association Acheived 22 place up to Tripadvisor Acheived 22% incresed revenue in 5 months Reduced the cost of 10%

  • F&B Manager

    Hilton - Tamarin, Mauritius

    Administration & General
    August 2014 - August 2015 · 1 year and 1 month

Languages

  • French
    Native or fluent
    100%
  • English
    Professional working
    60%
  • Italian
    Limited working
    40%
  • Japanese
    Notions
    20%
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