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I see myself as an emphatic, open-minded, curious and shining person and I am looking for a new adventure in a challenging and positive environment in Italy or abroad.
Concierge/ Guest Relations
Hotel Cavo Tagoo - Egeo, GreeceFront Office conciergeJune 2018 - October 2018 · 5 months
• Welcoming guests by introducing the hotel and the island • Handling beach clubs and restaurants reservations and all kind of requests made by the guests • Arranging guests transfers • Managing luxury boat and helicopter trips
Agc S.r.l. / Essent'ial - Carpi, ItalyManagementOctober 2016 - April 2018 · 1 year and 7 months
• Marketing and Sales (managing of the sales campaign worldwide through direct customers and agents/distributors) • Strategic Planning • Development of website & shoponline • Contact with press • Organization and participation in international exhibitions (Milan, Florence, Paris, New York, Frankfurt,..)
TWINSET Spa - Carpi, ItalySales & MarketingMarch 2012 - September 2016 · 4 years and 7 months
• monitoring of the sales campaign, managing of the agents/distributors network and clients by regularly visiting them • organization and participation in international exhibitions
HOTEL LE ROYAL MONCEAU RAFFLES PARIS - Paris, FranceManagementJuly 2010 - September 2011 · 1 year and 3 months
Scheduling and coordination of meetings and appointments for the Deputy Manager and the executive chef Managing internal communications between the DM and HODs Listing of the standards for the different positions (based on the Leading Quality Assurance) Regular verification of the quality standards Interfacing with the Heads of Departments (HODs) and HR to create strategies and action plans Participation in Departmental meetings to assist HODs and to contribute on communication and quality topics Responsible for Ecological Policies Project Manager for new products of the hotel (suit covers, shampoo,..) Recording and compiling and distribution of minutes of meetings Preparation of documents, including email, drafts, memos,..
Foreign Languages & Literatures (English and French), Major: Economics
University of Bologna - Bologna, ItalyOctober 2005 - March 2009
- English, French, Spanish and Literatures - Economics - Italian Literatures - Geography - History
English, French, Maths, Latin, Science
High School Manfredo Fanti, Carpi (Italy) - Carpi, ItalySeptember 1997 - July 2002
FrenchNative or fluent100%
ItalianNative or fluent100%
- Always smiling
- Easy adaptable
- Stong team work