FABRIZIA FORTI

FABRIZIA FORTI

Concierge/ Guest Relations at Hotel Cavo Tagoo
Lives in Carpi, Italy
over 6 months ago

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I see myself as an emphatic, open-minded, curious and shining person and I am looking for a new adventure in a challenging and positive environment in Italy or abroad.

Experience

  • Concierge/ Guest Relations

    Hotel Cavo Tagoo - Egeo, Greece

    Front Office concierge
    June 2018 - October 2018 · 5 months

    • Welcoming guests by introducing the hotel and the island • Handling beach clubs and restaurants reservations and all kind of requests made by the guests • Arranging guests transfers • Managing luxury boat and helicopter trips

  • Sales Manager

    Agc S.r.l. / Essent'ial - Carpi, Italy

    Management
    October 2016 - April 2018 · 1 year and 7 months

    • Marketing and Sales (managing of the sales campaign worldwide through direct customers and agents/distributors) • Strategic Planning • Development of website & shoponline • Contact with press • Organization and participation in international exhibitions (Milan, Florence, Paris, New York, Frankfurt,..)

  • Area Manager

    TWINSET Spa - Carpi, Italy

    Sales & Marketing
    March 2012 - September 2016 · 4 years and 7 months

    • monitoring of the sales campaign, managing of the agents/distributors network and clients by regularly visiting them • organization and participation in international exhibitions

  • MANAGEMENT ASSISTANT

    HOTEL LE ROYAL MONCEAU RAFFLES PARIS - Paris, France

    Management
    July 2010 - September 2011 · 1 year and 3 months

    Scheduling and coordination of meetings and appointments for the Deputy Manager and the executive chef Managing internal communications between the DM and HODs Listing of the standards for the different positions (based on the Leading Quality Assurance) Regular verification of the quality standards Interfacing with the Heads of Departments (HODs) and HR to create strategies and action plans Participation in Departmental meetings to assist HODs and to contribute on communication and quality topics Responsible for Ecological Policies Project Manager for new products of the hotel (suit covers, shampoo,..) Recording and compiling and distribution of minutes of meetings Preparation of documents, including email, drafts, memos,..

Education

  • Foreign Languages & Literatures (English and French), Major: Economics

    University of Bologna - Bologna, Italy

    October 2005 - March 2009

    - English, French, Spanish and Literatures - Economics - Italian Literatures - Geography - History

  • English, French, Maths, Latin, Science

    High School Manfredo Fanti, Carpi (Italy) - Carpi, Italy

    September 1997 - July 2002

Languages

  • French
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Limited working
    40%

Skills

  • Always smiling
  • Easy adaptable
  • empathie
  • Stong team work
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