Fadoua Tamouh

Fadoua Tamouh

Receptionist and spa manager at Casablanca suite and spa
Lives in Casablanca, Morocco
over 6 months ago

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With experience in both commercial and private aviation I am an organized and reliable senior member of cabin crew, with a proven history of adapting quickly to new and challenging enviroments, capable of working under pressure for long hours whilst maintaining the highest standards of professionalism.

✓ Quick learner
✓ CRM Training
✓ Leadership skills, active team player
✓ Effective time management
✓ Positive and smiling attitude
✓ Catering trainer
✓ Excellent interpersonal and communication skills
Aircaft Qualification, type rated on :

✓ Boeing 777-200,777-300,737-800,747-400
✓ Boeing 747 HM1 Saudi Arabia King Aircraft
✓ Airbus A319/A320/A321/330-200/340-600
✓ Embraer 190 ( Lineage 1000)
✓ Embraer 70
✓ G4 / Falcon 7X / Hawker 900 XP

Avisa Gulf Certificates ;

30 March 2016 : Training Certificate in Safety Management Systems. Abu Dhabi
26 June 2016 : Training Certificate in Risk Managment Work Shop For Safety Managment Systems, Abu Dhabi, UAE
18 April 2017 : Training Certificate in Safety Management Systems. Abu Dhabi

Aviation Legalities ;

✓ GCAA Flight Cabin Attendant Licence Valid Until 2023
✓ Safety & Emergency Procedure Valid Certificate
✓ GCAA Cabin Crew Medical Certificate
✓ Air Crew Vaccination Record
✓ AED Training
✓ First Aid Cabin Crew
✓ Dangerous Goods
✓ Self Defense
✓ VVIP Service Training

Experience

  • Receptionist and spa manager

    Casablanca suite and spa - Casablanca, Morocco

    Front Office reception
    August 2018 - Now · 6 months

    Greeting Guest, handling special request, handling check in and check out, providing information to guest, assigning rooms and dispensing guest room keys…. ✓ Oversee all aspects of the operation of beauty, health and wellness spas. Managing staff and maintenance, developing budgets and creating marketing and promotions campaigns, training and scheduling employees.

  • Senior Purser, Al Jaber Private Jets Aviation for VVIP

    Al Jaber Private Jets - Abu Dhabi, United Arab Emirates

    Hostess
    January 2015 - October 2017 · 2 years and 10 months

    ✓ Responsible for providing the highest possible level of service for our VVIP passengers. ✓ Responsible for all catering arrangements for VVIP operations. ✓ Providing the highest level of safety and security whilst on board

  • Etihad Airways Abu Dhabi Cabin Crew, for Economy Class Passengers.

    Etihad Airways - Abu Dhabi, United Arab Emirates

    Hostess
    April 2013 - April 2014 · 1 year and 1 month

    Provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight, I trained to deal with security and emergency situations which may arise and can administer first aid to passengers.

  • Saudi Arabia Royal Family Flight Attendant, Jeddah

    Saudi Arabia Airline - Jeddah, Saudi Arabia

    Hostess
    March 2009 - February 2012 · 3 years

    Work closely with senior managerial staff for travel preparation for King Royal Family. ✓ Design, plan execute in-flight meal plans in accordance with dietary requirement and preferences of passengers.

Education

  • 80%

    Certificat in international trade - Casablanca, Morocco

    September 2008 - March 2009

  • 90%

    Diploma in hospitality and tourism - Casablanca, Morocco

    September 2006 - June 2008

  • 80%

    High school in literature - Casablanca, Morocco

    September 2005 - June 2006

Languages

  • English
    Full professional
    80%
  • French
    Professional working
    60%
  • Arabic
    Professional working
    60%
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