Fanny Monge

Fanny Monge

Reservation Agent at The Ascott Limited - France, Belgium & Spain
Lives in Paris, France

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About me

Having obtained my Master degree in Digital Marketing and Communication at ESC Pau, I quickly realized various projects from conception to realization.

With the organization and detail's sense, I am a conscientious person and motivated by her work.

My professional experiences and the missions that have been granted to me, allowed me to specialize in 3 areas of expertise: Communication, events and digital marketing.
As a real Project Manager, I develop my skills in Management (Financial, human and technological), my leadership and my communication.

Do not hesitate to contact me for any questions you may find useful.

Experience

1 year and 8 months

  • Reservation Agent

    The Ascott Limited - France, Belgium & Spain - Paris, France

    Back Office
    February 2019 - June 2019 · 5 months

    - Manage the reservations from our hotels in France and in Europe - Get all the informations from the clients by e-mails, phone and Chat - Treat the reservations in the PMS – Property Management System (PROTEL) - Treat corporate demand - Up selling and sales of Ascott products

  • Bartender and in charge of bar's events

    SUISSE MAJESTIC HOTEL (4*sup) - Montreux, Switzerland

    Communication
    June 2018 - September 2018 · 4 months

    F & B services Missions: - Reception and customer services Lounge Bar - Organization of Afterworks and other events on site (setting up and coordination of events) - Manage the Micros tool - Banqueting assistance (weddings, seminars, customer reception ..) - Sales (associate services : restaurant, goodies, events from the hotel) Technical training in Seminar and Reservation service - Use of Fidelio Suite 8 - Manage the reservations from all canals - Manage options and reservations in the PMS - Establish and verify the SOs (Service Order) I realized 'extras' in banqueting in September 2017

  • Production Assistant

    Mexsiting - Mexico City, Mexico

    Communication
    January 2018 - March 2018 · 3 months

    Mex Siting is a corporate event agency emphasizing details to create special and quality events. I was supported by the team in the organization of events and Incentive for various companies such as: Uber, Yves Rocher, Bioderma, White and Case, Tupperware, Avène ... Missions : - Research and coordination of service providers - Preparation and follow-up the retroplanning - Budget monitoring - Collaboration with the production and logistics team - Supervision on site the day of the event, upstream and post event

  • Assistant Project Manager in digital communication

    tokster - Paris, France

    Communication
    April 2016 - September 2016 · 6 months

    In charged of social media, communication and digital marketing: -Develop the communication campaign: Strategic brainstorming, creat action plans (event, digital) - Participate in the design process providing budget schedule and built input -Review and interpret plans and specifications Our clients: Bosch, Philips, Brake..

  • Commercial and event assistant

    Ebsilon production - Paris, France

    Communication
    February 2016 - April 2016 · 3 months

    COMMUNICATION / EVENT In charged of social media and the organization of events : -Public relation assistant -Creat, coordinate and realize events -Update the press kits and data bases -Elaboration of the Digital Communication strategy COMMERCIAL -Phoning Key events: WAHOU Summer session (3000 people)

Education

  • Master 2 Public Relation

    TEC Monterrey - Mexico City, Mexico

    January 2017 - June 2017

  • Master 2 Marketing and Communication

    ESC pau - Pau, France

    September 2013 - September 2017

  • BTS MUC

    Sup chassagnes - Lyon, France

    September 2011 - September 2013

Languages

3 languages

  • French

    Native or fluent

  • Spanish

    Full professional

  • English

    Full professional

Personal information

Nationalities

  • French

Date of birth

March 31st 1992

Driving License

Yes

Skills

13 skills

  • Ability To adapt
  • Adobe Illustrator
  • Basic Italian
  • critical sens
  • F&B micros
  • Fidelio Suite 8
  • Fluent English
  • Fluent spanish
  • Native french
  • Office Pack
  • Proactive & responsible
  • Social networks
  • Well-organized

Additional Information

1 information shared

  • Treasurer of the BDE Association (Student association) 2014/2015

    Project management: Campaign over 1 week
    Creat Business Plans
    Manage a budget of 15000€
    Team coordination (50 people)
    Negociated with undertaken partners, administration ..

Connections
Subhajit Sikder
On Job Training at Radisson Blu Hotel (RHG)
Florian Franco Uroz
ASSISTANT MANAGER VENTES chez 1837 Twg Tea Compagny
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