Faraz Saeed

Faraz Saeed

Reservations and Revenue Manager at The Wesey
Lives in London, United Kingdom
over 6 months ago

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A hospitality professional with over 10 years of experience mainly gained in London, United Kingdom, a current revenue and reservations manager who also holds an MBA

Experience

  • Reservations and Revenue Manager

    The Wesey - London, United Kingdom

    Revenue Management
    August 2016 - Now · 2 years and 6 months

    Some of the responsibilities/achievements include: • Managing revenue/reservations of both TheWesley London and TheWesley Rome from London sales office. • Analysing the competitor set on a daily basis to determine the right prices in line with the budget forecast for at least next three months. • Exceeding my budget targets regularly by 5% to 10% as well as saving on commission by promoting direct business. • Developing a team of two reservations assistants by providing them continuous training and development opportunities.

  • Conference & Events Manager

    The Wesley London - London, United Kingdom

    Events
    February 2016 - August 2016 · 7 months

    Some of the responsibilities/achievements include: • Managing 18 conference rooms accommodating up to 600 people a day. • Ensuring swift handover from Sales team while liaising with Kitchen to make sure all the information is up to date and all the dietary requirements are met. • Leading a team of 6 people to run conference operations.

  • Front Of House Manager

    The Wesley - London, United Kingdom

    Front Office reception
    October 2014 - February 2016 · 1 year and 5 months

    Some of the responsibilities/achievements include: • Managing a busy reception of a conference hotel with 100 bedrooms in central London – 18 conference rooms. • Responding to online reviews on tripadvisor as well as other OTAs, delegating some of the tasks to duty managers, empowering the team for their personal development. • Constantly identified key areas of development within the team and arranged training for the career development • Leading a team of 10 people including duty managers and night managers.

  • Duty Manager

    IHG - London, United Kingdom

    Front Office reception
    March 2014 - October 2014 · 9 months

    Some of the responsibilities/achievements include: • Experience of working at a busy branded 4 star airport property targeting both corporate and leisure markets – 118 bedrooms / 4 conference rooms. • Guest complaint handling, responding the reviews online (as delegated by front of house manager), dealing with frequent book-outs. • Being part of a team that reached over 85 % on Heartbeat (IHG online feedback tool) making us a 5th best hotel in the entire UK.

  • Assistant Front Office Manager

    Radisson Hotel Group - Bristol, United Kingdom

    Front Office reception
    November 2012 - March 2014 · 1 year and 5 months

    Some of the responsibilities/achievements include: • Experience of working at a branded 3 star hotel targeting corporate market – 97 bedrooms / 11 conference rooms. • Achieving the most positive feedbacks for myself through Medallia (Rezidor online feedback tool) in a month. • Promoting Club Carlson loyalty scheme/meeting targets almost every month.

  • Front Office Supervisor

    Chrislia Hotels - London, United Kingdom

    Front Office reception
    June 2010 - November 2012 · 2 years and 6 months

    Some of the responsibilities/achievements include: • Assisting the front office manager in managing daily operations for both properties. • Experience of third party websites as well as commissioning concepts. • Running of day to day operations as expected when working for small family owned hotels.

  • Night Duty Manager

    Chrislia Hotels - London, United Kingdom

    Front Office reception
    June 2008 - June 2010 · 2 years and 1 month

    Some of the responsibilities/achievements include: • Experience of working for two small hotels in central London (64 bedrooms). • Experience of the night auditing as well as the end of day banking.

Education

Languages

  • English
    Native or fluent
    100%

Skills

  • Brilliant PMS
  • Fire Marshal
  • First Aid Certified
  • Hotel Revenue Management
  • Ms word
  • Opera PMS
  • Rooms Master PMS
Connections
Mathieu Lombard
Adjoint Directeur des Opérations at SomnOO
Cyril BARON
AREA HRD Switzerland at IHG - InterContinental Hotels Group
Mohammad Goodarzi
F&B Manager at espinas hotel
View 5 connections
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