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Experienced Ambassador with a demonstrated history of working in the hospitality industry. Skilled in Event Planning, Customer Service, Microsoft Excel, Analytical Skills, and Technical Support. Strong community and social services professional with a Bachelor’s Degree focused in Industrial and Organizational Psychology from Universidad Tecmilenio.
HR Operations Trainee
Johnson Controls - Monterrey, MexicoHuman ResourcesOctober 2017 - July 2018 · 10 months
-Develop and manage a Diversity and Inclusion project to make the company a great place to work. -Administrative tasks. -Support in traininig audits.
International Students Embassy - Monterrey, MexicoCustomer ServiceMay 2016 - July 2018 · 2 years and 3 months
Planning and management of cultural events and trips for International exchange students in Monterrey, México and Sales Agent.
Technical Support Specialist
Teleperformance - Monterrey, MexicoCustomer ServiceJanuary 2016 - October 2016 · 10 months
Provide Technical first level support to Western Union customers in U.S.A. and Canada.
Universidad Tecmilenio - Monterrey, MexicoMay 2017 - December 2018
Tecnológico de Monterrey - Monterrey, MexicoAugust 2011 - August 2016
SpanishNative or fluent100%
- A team player
- Fluent English
- Fluent in Spanish
- judgment and decision making
- Pack Microsoft Office
- Solving problems
- Staff administration