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my name is Hayyan Fatiha, I am from Morocco but I've been living in Italy for 10 years. I have passion for hospitality because unlike other fields , it provides not only services but human relationships . I am motivated , determined and empathetic. I am looking for a new opportunity to grow professionally and personally.
Assistant Revenue Manager
starhotels - Florence, ItalyRevenue ManagementFebruary 2018 - June 2018 · 5 months
Supervision reservations made through several distribution channels, weekly and monthly reports analysis, Management requests from Travel Agencies Tour Operators corporate and direct clients, daily pricing decisions, Production Statistics, OPERA property management and NEXUS systems STR Global channel manager TravelClick s, pricing adjustment. benchmarking activity (market share analysis ARI, RGI)
Master in Hospitality management
eCornell | Online Learning by Cornell UniversityJanuary 2018 - January 2019
Financial statement, services Marketing planning and management, Hospitality customer engagement through new media Marketing, Forecasting and availability controls in Hotel revenue management
ItalianNative or fluent100%
ArabicNative or fluent100%
- Continuous learning
- Good team work
- Problem solving
- Strong verbal and written