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About me
Diploma holder in business management with indigenous experience of office administration,computer knowledge, customer service and sales and marketing. through out my work experience i have become an expert in dealing with costumer of diversity, excellent customer service skills, confidence in dealing with clients, professional communication skills and interpersonal skills.
my passion to have a successful career is driven by handwork, intelligence, discipline, focus and desire to excel in my choice of career . l am a devoted lady to a company or organisetaion with the zeal to be innovative and recognised the effort of its employees.
Experience
4 years and 6 months
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Front Office Receptionist
Hilton Dubai Jumeirah Resort - Dubai, United Arab Emirates
ReceptionAugust 2018 - November 2018 · 4 monthsAs a receptionist I provided services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As the receptionist l am the first impressions of our Guests to Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
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Waitress
Hilton Dubai Jumeirah Resort - Dubai, United Arab Emirates
F&B serviceApril 2017 - November 2018 · 1 year and 8 monthsAs a Waitress I am responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings
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Sales Executive
nakuru defluoridation company - Nakuru, Kenya
SalesMay 2014 - February 2017 · 2 years and 10 monthsselling and marketing of the company products. representing and demonstrating the products to the client. negotiating and closing sells. prospecting for new clients.
Education
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diploma
Kenya institute of business management - Nakuru, Kenya
March 2013 - September 2015diploma in business management. specialized in sales and marketing
Languages
4 languages
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Swahili
Native or fluent
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English
Native or fluent
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French
Limited working
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Arabic
Notions
Personal information
Nationalities
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Kenyan
Date of birth
September 19th 1987
Driving License
Yes
Skills
16 skills
- Ability to empathize
- Able to multitask
- Active listener
- Basic computer
- Data administration
- Excellent interpersonal
- Friendly and positive
- Good communicator
- Good problem solver
- Good time management
- Great customer service
- Hotel reception
- hotel sales
- multi-skilled
- Patient and calm
- Well organised
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