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Diploma holder in business management with indigenous experience of office administration,computer knowledge, customer service and sales and marketing. through out my work experience i have become an expert in dealing with costumer of diversity, excellent customer service skills, confidence in dealing with clients, professional communication skills and interpersonal skills.
my passion to have a successful career is driven by handwork, intelligence, discipline, focus and desire to excel in my choice of career . l am a devoted lady to a company or organisetaion with the zeal to be innovative and recognised the effort of its employees.
Front Office Receptionist
Hilton Dubai Jumeirah Resort - Dubai, United Arab EmiratesFront Office receptionAugust 2018 - November 2018 · 4 months
As a receptionist I provided services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As the receptionist l am the first impressions of our Guests to Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Hilton Dubai Jumeirah Resort - Dubai, United Arab EmiratesF&B serviceApril 2017 - November 2018 · 1 year and 8 months
As a Waitress I am responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings
nakuru defluoridation company - Nakuru, KenyaSales & MarketingMay 2014 - February 2017 · 2 years and 10 months
selling and marketing of the company products. representing and demonstrating the products the client. negotiating and closing sells. prospecting for new clients.
Kenya institute of business management - Nakuru, KenyaMarch 2013 - September 2015
diploma in business management. specialized in sales and marketing
- Ability to empathize
- Able to multitask
- Active listener
- Basic computer
- Data administration
- Excellent interpersonal
- Friendly and positive
- Good communicator
- Good problem solver
- Good time management
- Great customer service
- Hotel reception
- hotel sales
- Patient and calm
- Well organised