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Hi! I'm Naufal, a passionate hotelier with superior critical-thinking, and interpersonal communication skills.
I'm passionate with my personal & professional growth, and eager to learn new experiences in hospitality industries.
2 years and 10 months
Corporate Leadership Trainee
Hyatt Hotels - Jakarta, IndonesiaManagement TraineeJune 2018 - Now · 1 year and 8 months
Corporate Leadership Training (CLT) is a special 18 months program designed for graduates with the greatest potential to become part of Hyatt future top management team. As a Food & Beverage CLT based in Grand Hyatt Jakarta, I am getting an intensive period of training focusing on Food & Beverages Department, assigned to various project, and rotated in various Grand Hyatt Jakarta restaurants and outlets, as well as an exposure in every department of the hotel.
Guest Service Associate
JW Marriott Hotel Jakarta - Jakarta, IndonesiaRooms divisionJuly 2017 - January 2018 · 7 months
In a 6 months internship program in the Executive Lounge of JW Marriott Hotel Jakarta; • Providing excellent and ordinary services to hotel's VIP guests in the Executive Lounge • Operating OPERA to handle several frontdesk tasks, and duties for VIP guests • Ordering and purchasing unavailable items using Birchstreet Procurement System in daily basis • Keeping Executive Club operation running smoothly and make sure all guest satisfied • Stocking, preparing and ensuring cleanliness at buffet & bar areas, also serving and making alcohol & non-alcohol beverages to VIP guests • As well updating and doing inventory for alcohol & non-alcohol beverages available in lounge in daily basis
Food and Beverage Attendant
JW Marriott Phuket Resort & Spa - Phuket, ThailandF&B serviceMay 2016 - July 2016 · 3 months
In a 2 months internship program in an all day dining restaurant; • Communicating with guests and providing excellent services to guests, also ensuring they satisfaction • Stocking, preparing and ensuring cleanliness at buffet & bar areas, also serving and making alcohol & non-alcohol beverages to VIP guests • Setting tables and dining area according to standards and event needs • Taking order and record transaction in MICROS System, also process customer bills and payments
JW Marriott Phuket Resort & Spa - Phuket, ThailandRecreation & LeisureJanuary 2016 - May 2016 · 5 months
In a 4 months internship program in a sport & recreational facilities of JW Marriott Phuket Resort & Spa, and Marriott Vacation Club - Phuket Beach Club; • Encouraging, recruiting, registering and scheduling guest to participate in various recreation activities • Providing information to guests about available recreation activities and facilities • Promoting, conducting and leading a fun and relaxing atmosphere for guests in various recreation activities • Process payments for rental equipment, recreation activities, facility rentals, or retail sales with MICROS System
Bachelor of Applied Science in Hotel Administration
Sekolah Tinggi Pariwisata NHI Bandung - Bandung, IndonesiaJuly 2014 - July 2018
Native or fluent
Native or fluent
Date of birth
February 19th 1996
- Creative mind
- Effective teamwork
- Excellent leadership
- Strong hospitality