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I’m actually a student at IATH Academy (Lake Como) and I’ve already few experiences in the tourism field: the most important is the last one that I accomplished (just did last summer) which lasted 6 months at the Hilton Lake Como, always as a trainee in the front office department.
I'm a highly self-motivated student interested in the hospitality world. Skilled in Front Oﬃce with an Opening Hotel Experience. Passionate for this sector with the goal to always provide the best and perfect experience to the guest.
1 year and 6 months
Ralph Laurent - Mendrisio, SwitzerlandSales & MarketingDecember 2019 - Now · 1 month
Guest Relations Officer
Domus Plinii 1792 - Lake Como - Faggeto Lario, ItalyGuest RelationsJuly 2019 - November 2019 · 5 months
Dazeroa300 - Gerenzano, ItalyEventsJune 2019 - June 2019 · 1 month
Hostess promoter to welcome for the inauguration of Divani & Divani by Natuzzi store
I Like Lake Como - Cernobbio, ItalyTourismMarch 2019 - May 2019 · 4 months
Internship: - Organization logistics and graphics parts of the event cracking Art in Cernobbio - Author of press releases both in Italian and English for the outdoor installation of cracking Art - Telephone operator - "De papel" private event organization
Front Office Trainee
Hilton Lake Como - Como, ItalyFront Office receptionApril 2018 - September 2018 · 6 months
Internship: - Check-in & Check-out - Telephone operator - Choosing rooms and handing out keys - Preparing bills and taking payments - Taking and passing on messages to guests - Dealing with complaints or problems - Giving assistance to clients - Responding to emails from customers and partners - Managing VIP arrivals
Hotel Regina Olga - Cernobbio, ItalyFront Office receptionJune 2016 - July 2016 · 2 months
Internship: - respect of the norms and of the assigned charges - effective use of foreign languages (english, french, german) - welcome guests at their arrival in the hotel - registration check-in and check-out - registration of ID cards and passports - answer by telephone to give information and to give answers to the demands of the guests of the hotel
International Hotel and Restaurant Manager
IATH - International Academy of Tourism and Hospitality Lake Como [ ITS College Italy ] - Como, ItalyOctober 2017 - June 2019
Crash course of English
University of East London - London, United KingdomAugust 2015 - August 2015
Crash course of English
Brunel University - London, United KingdomJuly 2013 - July 2013
Liceo Teresa Ciceri - Como, ItalySeptember 2012 - June 2017
Native or fluent
Date of birth
January 24th 1998
- Front Desk
- Microsoft Office