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My name is Federica Guzzi,
I’m 23 years old and right now I’m living in Rome. In December 2017 I finished my University career in languages at “La Sapienza, Università di Roma” and in January I left Italy to go to improve my language (spanish in this case) starting to work from “Pullman Madrid Airport & Feria”. Thanks to this opportunity, now I have the ability to help a client with any kind of problem and to use FOLS system.
Working in a team was a good experience and I had a really good time, also thanks to my attitude that is always posive and it was very fun to live this experience with people of different countries.
Front Desk Receptionist
AccorHotels - Madrid, SpainFront Office receptionFebruary 2018 - July 2018 · 6 months
University of Rome La Sapienza - Rome, ItalyOctober 2014 - December 2017
ItalianNative or fluent100%
- client servicing
- Foreign languages
- Group projects
- relation clients
- Resolución de problemas