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3rd year student in Dublin Institute of Technology
BSc in International Hospitality Management
About me :"I have excellent communication skills gained through my work experience and my experience abroad, I love interacting with guests and always try my best to accomodate their needs."
I speak English, Italian and Spanish.
Currently looking for an Internship in the Hospitality Industry as part of my studies
Have a look at my CV and see if I am the trainee you are looking for!
Dundrum on Ice - Dublin, IrelandFront Office receptionOctober 2015 - Now · 3 years and 2 months
Winter seasons I take care of the bookings and Customer needs. Also in charge of the daily cash up.
The Shelbourne Dublin, A Renaissance Hotel - Dublin, IrelandF&B serviceOctober 2017 - January 2018 · 4 months
Taking care of the bookings and special requests. Allocating tables by using the programme Open Table. Greetings customers nd leading them to tables. Accomodating customer needs and taking care of complaints. Confirming bookings by phone calling and emailing guests.
Universidad de Huelva - Huelva, SpainFebruary 2018 - July 2018
Exchange student - Erasmus+ programme
International Hospitality Management
Dublin Institute of Technology, School of Hospitality Management and Tourism and School of Culinary Arts & Food Technology [ HSD ] - Dublin, IrelandSeptember 2016 - Now
ItalianNative or fluent100%
EnglishNative or fluent100%
- excellent customer service
- Good communicator
- Good team work
- High attention to detail
- Multi languages
- use open table
- Use opera
- Work under presure