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Federica Riva, 21 years old, degree in tourism, speaking three languages (English, French and Spanish).
I am working as employee at Como info point through tour guides association C-Lake Today.
I have always been passionate about tourism and travel and I wish to remain in this field.
Ability to relate to the others, empathy, problem solving, precision and determination complete my profile.
Info point Comune di Como - Como, ItalyTourismFebruary 2017 - Now · 2 years and 1 month
Hospitality desk, tourist information, back office works: compilation administrative forms, data storage, translation forms for events, web sites and tourist locations database creation, keep relationships with the town hall's administrative offices. Daily use of English, French and Spanish. Tour guide at specific sites.
Front office employee
Cinelandia S.p.A. - Como, ItalyOtherOctober 2016 - May 2017 · 8 months
Ticket office, cashier, organization events support.
VOI Alimini Resort - Lecce, ItalyTourismJuly 2015 - September 2015 · 3 months
Traineeship through Sogni Animazione Company. Mini club acitivities, hostess, info point, hospitality desk, organization events and shows support.
Frigerio Viaggi - Como, ItalyTourismNovember 2014 - December 2014 · 2 months
Traineeship through the high school. My duties were: hospitality desk, flight reservations and check-in, train tickets and relationships with the suppliers.
Front office receptionist
Axolute Comfort Hotel - Cantù, ItalyFront Office receptionMarch 2014 - April 2014 · 3 months
Traineeship through the high school. My duties were: hospitality desk, chek-in and check-out guests, data storage, verify service quality.
Centre Méditerranéen d'Etudes Françaises (CMEF) - Cap-d'Ail, FranceAugust 2013 - August 2013
French course studying French language and culture.
ITES Caio Plinio Secondo - Como, ItalySeptember 2011 - July 2016
High school course studying three foreing languages, tourism activities and accounting systems. Final vote: 92/100
ItalianNative or fluent100%
- Front Office
- Good in microsoft
- Guest contact
- Problem solving