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About me
I am a hardworking person. I never give up before I have achieved my goals. Always humble, I consider the team my main strength. Creative, positive and concrete, I always spread positivity, in fact I face problem with a smile and good manners.
My next goal is become part of the best hotel company’s team.
The part of my job that I really love is meeting guests‘ requests!
Experience
6 years and 11 months
-
Reservation Agent
Enjoy Rome Tour - Rome, Italy
ReservationsSeptember 2020 - Now · 3 years and 7 months -
Content strategist
Freelance - Rome, Italy
Media & DesignAugust 2020 - Now · 3 years and 8 months -
Reservation agent
Hotel Raito, Ragosta Hotels Collection - Vietri Sul Mare, Italy
ReservationsApril 2019 - April 2020 · 1 year and 1 month -
Reservation & Events agent
Castello di Velona Resort & Thermal Spa - Tuscany, Italy
ReservationsApril 2018 - January 2019 · 10 months -
Sales Assistant
Square Pie - London, United Kingdom
SalesNovember 2016 - November 2017 · 1 year and 1 month -
Events Coordinator
Uniqueworld Ltd - London, United Kingdom
SalesJune 2017 - October 2017 · 5 months -
Sale Assistant
Square Pie - London, United Kingdom
SalesNovember 2016 - September 2017 · 11 months -
Front Desk Agent
Info point - Roma, Italy
ReceptionNovember 2013 - January 2014 · 3 months
Education
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Master in Congress, management and marketing of events
Outlook OfficeSESEF
-
High School Accounting Diploma
ITC Matteo della Corte, Cava de Tirreni (SA)
-
Bachelor's degree in Compared languages, cultures and literatures
University of Naples L'Orientale - Naples, Italy
-
HSK LEVEL 3 (汉语水平考试 Hanyu Shuiping Kaoshi)
Istituto Confucio di Napoli
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Master in Events Marketing
SESEF - London, United Kingdom
October 2016 - October 2017 -
Corso di "Business Chinese"
Istituto Confucio di Napoli
March 2015 - June 2015 -
Laurea in Lingue lettere e
Università degli studi di Napoli L'Orientale - Naples, Italy
October 2011 - December 2015 -
Diploma Ragioneria, indirizzo "Amministrazione e controllo"
T.C "Matteo della Corte"
June 2006 - June 2011
Languages
3 languages
-
Italian
Native or fluent
-
English
Professional working
-
Chinese
Limited working
Personal information
Nationalities
-
Italian
Driving License
Yes
Skills
5 skills
- Customer Care
- Event Sales
- Hospitality
- Problem solving
- Sales
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