Federico Catalioto

Federico Catalioto

Corporate Social Responsibility (CSR) Manager at Dusit Thani Maldives
Lives in Mudhdhoo, Maldives

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About me

Professional, motivated and goal-oriented, with international experience in the hospitality industry and a passion for
sustainability and education; specialized in Sustainable Hospitality Management. Recognized as a problem solver with
exceptional communication skills, critical thinking and proactive mindset. Self-motivated, fast-learning curve and strongly
cooperative team member, inspiring and motivating all members of the organization with energetic and positive attitude

Experience

6 years and 2 months

  • Corporate Social Responsibility (CSR) Manager

    Dusit Thani Maldives - Mudhdhoo, Maldives

    Event
    March 2021 - November 2021 · 10 months

    Responsible for all functions & activities related to CSR in coordination with the departments of the resort and allied areas. Conducting educational tours and presentations for customers, and managing all educational programs for employees and local community on Environmentally responsible behavior. Responsible for Environmental Impact Assessment and reporting. Involved in the audit process for ISO 14001 certification for the resort and UNESCO Biosphere Reserve for the Baa Atoll.

  • Hotel Director

    Sumba Hospitality Foundation - Nusa Tenggara Timur, Indonesia

    Management
    October 2018 - June 2019 · 9 months

    Director of Maringi Eco Resort (4 luxury pavilions, 5 villas, restaurant, pool and spa) ▪ Front Office Instructor (20 teaching hours/week, workshops, ad-hoc courses) Sumba Hospitality Foundation, Sumba, Indonesia Manage all operations of the Maringi eco-resort including but not limited to the front office, bar and restaurant, spa and housekeeping operations, as well as guest security and wellbeing, guest complaints and service quality control. Oversee the cost & expenses, as well as revenue management of the hotel. Assist in the implementation of sustainable practices within the resort, especially in terms of reducing food cost and carbon footprint. Supervise the reservation process and the relations with travel agencies and tour operators. Coordinate the enrolment of students and local staff in function of the eco-resort operations, as well as international staff and interns. Provide SHF students with hospitality knowledge with focus on Front Office operations, including organize of workshops, ad-hoc trainings and adapt the study material. Supervision of teaching within all other departments to ensure high quality service in the resort. Drive the marketing and communication strategy of the Maringi Eco-resort, cooperating with local and international stakeholders.

  • Cluster Groups & Events Sales Coordinator

    Marriott International - EMEA - Brussels, Belgium

    Event
    August 2015 - May 2018 · 2 years and 10 months

    Customer management and contract negotiation (availability, rates, terms & conditions). Qualification and evaluation of incoming requests on the basis of a group and conference revenue-based strategy. Participation and organization of site visits, with special focus on the corporate MICE segment. Closed important contract with large corporate clients, for a total yearly value of above 1.000.000,00 Euros. Yearly sales target goal achieved in 2016 and exceeded in 2017 and first quarter of 2018.

  • Cluster Sales & Marketing intern

    Marriott International - EMEA - Brussels, Belgium

    Marketing
    January 2015 - July 2015 · 7 months

    Prospection and solicitation of business for all sales segments. Participation in site visits and sales blitz. Achieved exceptional results in prospection of new business and re-solicitation of past business; this performance led to the direct hiring at the end of the internship contract within the same department.

  • Cluster Sales & Marketing intern

    Le Châtelain Boutique Hotel - Brussels, Belgium

    Marketing
    January 2013 - July 2013 · 7 months

    Prospection and solicitation of business for all sales segment, with special focus on the government sector.

  • Front office Intern

    Minor Hotels Europe & Americas - Messina, Italy

    Reception
    November 2011 - January 2012 · 3 months

    - Front Office Receptionist. - Back office training focused on reservations. - Training on revenue management for local corporate rates.

  • Cross-Training in Food & Beverage and Front Office

    Palazzo Belmonte - Sant Mary, Italy

    Reception
    June 2011 - October 2011 · 5 months

    - Server at the hotel's restaurant from 20/06/11 to 03/07/11. - Bartender at the two property's bars from 04/07/11 to 17/07/11. - Front Office Receptionist from 18/07/11 to 17/10/11. - Trainings and experience on wedding planning end event management.

Education

  • Master of Business Administration (MBA) in Sustainable Hospitality Management

    Sustainability Management School (SUMAS) - Gland, Switzerland

    September 2019 - June 2020

    - Courses selected included: Sustainable Hospitality management, Sustainable Food & Beverage Management, Managing Facilities, Energy and water, Managerial Finance, Responsible Management) - Involvement in Sustainable projects with businesses located in Thailand - Participation to field visits to Sustainable businesses and hotels - Critical analysis of sustainable investment and traditional capital budgeting methods (NPV,IRR, etc.). - Received guest lectures from Sustainability experts (Andre Harms, Daniel Koeppel, Giovanni Ciserani)

  • Bachelor of Business Administration (BBA) in Hospitality Management

    Glion Institute of Higher Education - Glion-sur-Montreux, Switzerland

    January 2011 - December 2014

  • Bachelor of Science (B.Sc.) in Hospitality Management with specialization in International Hospitality Management

    Les Roches Gruyère University of Applied Sciences - Clarens, Switzerland

    January 2011 - December 2014

  • Diploma di istruzione secondaria superiore ad indirizzo scientifico

    Istituto Superiore Statale "F. Bisazza". Liceo Scientifico - Messina, Italy

    September 2005 - July 2010

Languages

5 languages

  • Italian

    Native or fluent

  • English

    Native or fluent

  • French

    Native or fluent

  • Spanish

    Limited working

  • Indonesian

    Notions

Personal information

Nationalities

  • Italian

Date of birth

November 05th 1991

Skills

35 skills

  • Ambicious
  • Banquets
  • Catering Sales
  • Conference coordination
  • Creative
  • Customer-service
  • Event Management
  • Event planning
  • Events Management
  • Excel
  • Front Office
  • Hardworking
  • Hospitality
  • Hospitality Industry
  • Hospitality Management
  • Hotel Management
  • Hotels
  • Inspiration
  • Leadership
  • Loyal
  • Marketing
  • Micros
  • Microsoft Office
  • Opera
  • Organized
  • PMS
  • Restaurants
  • Revenue Managment
  • Rooms Division
  • Sales
  • SFA Web
  • Teamwork
  • Tourism
  • Training
  • Winalb
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