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I am a highly skilled and industrious Laundry manager with a strong and considerable background in successful business management strategies and operational solutions with 10 years experience on hotel and Commercial Laundry. I am a very collected and self- motivated individual with a deep understanding of the importance of team work on a project. I enjoy challenges and would work diligently to achieve your objectives.
I have worked in various 5 star hotels as a Senior Laundry supervisor for more than 8 years now. During this considerable time, I have learnt about service conventions, sequential services and can handle upscale guests in a fast-pace environment. I also learnt how to multi-task, communicate the needs to the patrons and provide them timely services.
Assistant Laundry Manager
Fairmont Ajman - Ajman, United Arab EmiratesHousekeepingApril 2015 - Now · 3 years and 10 months
Providing experience and professional touches to the day to day duties. Responsible of the Laundry Operation to deliver Guest and staff satisfaction. Training of Laundry staff and providing all necessary materials to carry out a profound job. Carrying out monthly inventory and infuse cost control into the team. Making sure all SOP is correctly adhering to on daily basis and the job. • Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Ensures consistent workflow to minimize peaks and valleys in production. • Brings issues to the attention of the department manager and Human Resources as necessary. • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. • Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Orders cleaning supplies and uniforms within budget. • Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. • Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. .Works effectively with the Engineering department on Laundry equipment maintenance
Senior Laundry Supervisor
InterContinental Lagos - Lagos, NigeriaHousekeepingAugust 2013 - April 2015 · 1 year and 9 months
Laundry Attendant / Room Attendant
Radissonblu Yas Island - Abu Dhabi, United Arab EmiratesHousekeepingSeptember 2012 - June 2013 · 10 months
Radissonblu Ancourage Lagos - Lagos, NigeriaHousekeepingSeptember 2010 - September 2012 · 2 years and 1 month
Laundry Shift Leader
Fourpoint By Sheraton Lagos - Lagos, NigeriaHousekeepingOctober 2009 - September 2010 · 12 months
Diploma Certificate in Computer studies
Zenith Computer Institute Ojo, Lagos, Nigeria - Lagos, NigeriaFebruary 2005 - November 2005
Acquiring Knowledge on Computer and Microsoft Word
Business Administration and Management
Federal Polytechnic Ado-Ekiti,Nigeria - Ado Ekiti, NigeriaFebruary 2005 - November 2008
Attaining Ordinary National Diploma ( OND ) Certificate
Senior Secondary School Certificate
Glory Ville College, Igbelerin, Lagos, Nigeria - Lagos, NigeriaJanuary 1998 - June 2002
Obtaining Senior Secondary Certificate
EnglishNative or fluent100%
- Budgeting / Cost Control
- Departmental Trainer
- First aider
- Micros Opera
- Revenue Managment
- Service Culture