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Diploma in Tourism and Master in Tourism and hotel management
and digital marketing, with more than 6 years of experience in the
hotel industry. I seek to develop my negotiation and account
management skills, as well as my knowledge of the hotel industry
7 years and 7 months
Product manager, marketing digital and costumer service
101viajes.com - Barcelona, SpainSales & MarketingMay 2017 - February 2019 · 1 year and 10 months
Product Manager of transfer services - Customer service and resolution of incidents. Booking management - Content writing and website editing through the Drupal platform - Generate content from social networks (facebook and Instagram). During the time I worked as a product manager, we launched, together with the programming team, the transfer booking platform in more than 30 cities.
Marketing Manager and Sales
Fauna Hotel - Valparaíso, ChileSales & MarketingNovember 2015 - September 2016 · 11 months
In charge of sales and marketing department - Reservation management - Customer service (Reception) - My main tasks were the search for new TTOO, OTA's and Travel Agencies, both national and international, generate commercial agreements and negotiate commissions, always following the Hotel philosophy . Monthly generated sales reports and new partners to the hotel managers.
Despegar.com - Santiago, ChileSales & MarketingFebruary 2013 - June 2015 · 2 years and 5 months
As Account Manager I had to manage more than 200 accounts of different types of accommodation in the assigned areas, such as Easter Island, which was a big challenge for its geographical characteristics and technological limitations. I worked with small boutique hotels, hostels and large Hotel chains with presence throughout Chile.
Despegar.com - Santiago, ChileSales & MarketingJanuary 2012 - January 2013 · 1 year and 1 month
As a destination analyst, my main tasks were analyzed the data of the assigned destinations using the Business Intelligence tool, Qlikview. With the collected data, we must generate reports and also provide strategies for increase sales.
Sales and Bookings Executive
La Sebastiana - Santiago, ChileSales & MarketingJune 2010 - September 2011 · 1 year and 4 months
Process all reservation requests, changes, and cancellations received by phone, or mail. Identify guest reservation needs and determine appropriate room type. Answer questions about property facilities/services and room accommodations. Use all OTA's platforms to manage our aviability.
Master en Dirección de Empresas hoteleras. Marketing digital
CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, SpainSeptember 2016 - September 2017
Diplomado en turismo
Universitat Rovira i VirgiliSeptember 2009 - June 2010
Gestión en turismo y cultura
Universidad de Valparaiso - Valparaíso, ChileMarch 2003 - December 2007
Native or fluent
Date of birth
June 28th 1985
- B2B Marketing
- B2C marketing
- Channel Manager
- Corporate hospitality
- Data analysis
- Digital marketing
- Google AdWords
- Google Analytics
- Google Drive
- Hotel Marketing
- Sugar CRM